Patrique Mercier Recruitment ES is excited to announce an opportunity for Norwegian-speaking individuals to join an Online Streaming Service Department based in Athens! If you are passionate about media and entertainment and excel at providing outstanding customer support, this role is made for you. You will play a crucial part in assisting Norwegian-speaking customers, addressing their inquiries, and ensuring they have an enjoyable streaming experience. Join our dynamic team in the vibrant city of Athens and be part of a company that is changing the way people consume content!
Your Responsibilities
- Provide exceptional customer service to Norwegian-speaking clients via phone, email, and chat.
- Assist customers with troubleshooting, account questions, and service inquiries.
- Maintain a friendly and professional demeanor in all interactions.
- Document customer interactions accurately to streamline service improvement.
- Collaborate with team members to achieve service excellence.
- Participate in training sessions to stay updated on products and best practices.
Requirements
- Fluency in Norwegian (both written and spoken) is essential.
- A strong passion for customer service and media.
- Previous experience in customer service is beneficial but not necessary.
- Excellent communication and interpersonal skills.
- Ability to troubleshoot and resolve issues with confidence.
- Flexibility to work in a dynamic environment.
- Desire to learn and grow within a supportive team!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
