Tech Support Technician

  Location:   Bakersfield, CA 

Overview:           

Provides Tier 1 Technical Support to internal and external customers. The Technical Support Technician is responsible for acting as the first point of contact to open and resolve tickets.  

Primary Duties:

• Provide Services with excellent interpersonal
• Work under pressure while performing multiple task
• Prioritize, organize workload efficient and effectively
• Meet strict deadlines with continual to detail
• Make sound decision using good judgment and problem solving skills
• Communicative effectively using proper grammar and sentence structure
• Learn and provide level 1 support for internal applications used within the CIG environment

Qualifications:          

• Knowledge of various Microsoft Platforms. Basic network troubleshooting skills (DNS, DHCP).
• Experience in frontline service oriented positions.
• Experience with hardware and enterprise application support a plus

Education and Experience: 

A minimum of a high school diploma.  At least 1 years of experience in a technical support setting with proven troubleshooting ability.

Why CIG:

• Competitive Compensation
• Employee Stock Ownership Plan
• Generous Paid Time Off
• Career Growth
• Health
• Dental
• Life Insurance
• Established and well respected company 

Apply today:

• Submit your resume and cover letter to [email protected].
• CIG’s main office is located in beautiful Monterey, CA. Learn more about us by visiting ciginsurance.com.
• Learn more about our benefits here.

Capital Insurance Group is an equal opportunity employer committed to a diverse workforce EEO- M/F/V/H