Acting as the first point of contact for technical issues, this role supports both internal and external customers in resolving their requests with professionalism.
Location: Bakersfield, CA
Overview:
Provides Tier 1 Technical Support to internal and external customers. The Technical Support Technician is responsible for acting as the first point of contact to open and resolve tickets.
Primary Duties:
Qualifications:
Education and Experience:
A minimum of a high school diploma. At least 1 years of experience in a technical support setting with proven troubleshooting ability.
Why CIG:
Apply today:
Capital Insurance Group is an equal opportunity employer committed to a diverse workforce EEO- M/F/V/H
Health Insurance
Health, Dental, Life Insurance
Paid Time Off
Generous Paid Time Off
Stock Options
Employee Stock Ownership Plan
Capital Insurance Group specializes in providing comprehensive insurance services tailored for individuals and families in the Western United States. With over a century of experience, they leverage technology to enhance customer experience and strengthen their commitment to service in the community.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Customer Service Q&A's