🌐 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Nordic Speaking Customer Support representative for our Virtual Job & Freelance Platforms Department. If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for supporting freelancers and job seekers, we want you on our team!

In this essential role, you will assist Nordic-speaking customers with inquiries related to virtual job and freelance platforms, ensuring they receive the support and resources needed for successful experiences. Be a part of a rapidly growing industry that is redefining the way people work. If you're ready to help others achieve their career goals and thrive in a collaborative environment, apply today!

Your Responsibilities

• Provide top-notch customer support to Nordic-speaking clients via phone, email, and chat.
• Assist users with inquiries related to job searches, platform functionalities, and freelance opportunities.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service goals and improve overall customer satisfaction.
• Engage in ongoing training to stay updated on industry trends and product offerings.

Requirements

• Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential. Please ensure that your nationality and native language is clearly stated in your application.
• A genuine passion for helping customers and supporting their career journeys.
• Previous experience in customer support or the freelance/job platform industry is advantageous but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a solution-oriented mindset.
• Strong analytical skills and attention to detail.
• Willingness to work in a dynamic environment and adapt to changing demands.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks