Nordic Speaking Customer Support for Dating & Social Networking Apps Department

Bergen , Norway
Full-Time

💖 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to recruit for the position of Nordic Speaking Customer Support representative within our Dating & Social Networking Apps Department! If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and are enthusiastic about helping others navigate their social experiences, this is the role for you!

In this unique position, you will assist Nordic-speaking users with their inquiries and concerns regarding our dating and social networking applications. Your role is essential in creating a welcoming and enjoyable experience for users, helping them connect and communicate effectively. If you're passionate about making a difference in people's social lives, we invite you to apply!


Your Responsibilities

  • Provide exceptional customer support to Nordic-speaking users through various channels such as chat, email, and phone.
  • Assist users with inquiries related to the functionalities of our dating and social networking apps.
  • Document user interactions accurately and efficiently in our CRM system.
  • Collaborate with the team to meet service objectives while enhancing customer satisfaction.
  • Participate in ongoing training to improve your knowledge of our products and industry trends.

Requirements

  • Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential. Please ensure that your nationality and native language is clearly stated in your application.
  • Strong commitment to providing excellent customer service.
  • Prior experience in customer support or familiarity with dating/social networking apps is a plus but not mandatory.
  • Outstanding communication and interpersonal skills.
  • A proactive team player with a positive attitude toward helping others.
  • Strong problem-solving skills and attention to detail.
  • Ability to work effectively in a dynamic environment while maintaining a friendly demeanor.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks

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