Nordic Speaking Customer Support for Consumer Electronics Repair & Warranty Dept

Bergen , Norway
Full-Time

🔧 Join Our Cutting-Edge Team! Patrique Mercier Recruitment ES is excited to offer a unique opportunity for a Nordic Speaking Customer Support representative in our Consumer Electronics Repair & Warranty Department. If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for technology, this role is perfect for you!

In this dynamic position, you will assist Nordic-speaking customers with their inquiries related to electronics repair and warranty services, ensuring that every interaction is smooth and satisfying. Take pride in providing support for high-quality consumer electronics while working in a collaborative environment. If you're ready to make an impact in the tech industry, we want to hear from you!


Your Responsibilities

  • Provide exceptional customer support to Nordic-speaking clients through various communication channels.
  • Assist customers with inquiries related to repair processes, warranty claims, and product support.
  • Document customer interactions accurately in our CRM system.
  • Collaborate closely with technical teams to address customer issues and enhance service quality.
  • Engage in ongoing training to stay updated on product features and repair protocols.

Requirements

  • Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential. Please ensure that your nationality and native language is clearly stated in your application.
  • A strong commitment to delivering high-quality customer service in the tech sector.
  • Previous experience in customer support, especially in technology or warranty services, is preferred but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong analytical and problem-solving abilities.
  • Willingness to learn and adapt in a fast-paced environment.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks

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