Patrique Mercier Recruitment ES is delighted to announce an exciting opportunity for Italian speakers to join an online streaming service as Customer Service Representatives in beautiful Athens, Greece! If you are passionate about entertainment and love helping others, this is the perfect role for you. In this position, you will assist Italian-speaking customers with their inquiries, ensuring they enjoy a seamless streaming experience. Not only will you be part of a vibrant team, but you'll also get to enjoy the rich culture and history of Athens while advancing your career in a dynamic industry.
Your Responsibilities
- Provide exceptional customer service to Italian-speaking clients via various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to their streaming accounts and help them navigate the platform.
- Maintain a friendly and professional demeanor in all interactions.
- Accurately document customer interactions for improved service quality.
- Work collaboratively with team members to ensure a high level of customer satisfaction.
- Engage in training sessions to enhance your product knowledge and service skills.
Requirements
- Fluency in Italian (both written and spoken) is essential.
- Strong passion for customer service and a love for entertainment.
- Experience in customer service is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle inquiries and resolve issues with professionalism.
- Willingness to work in a vibrant, multicultural environment.
- A desire to learn and grow within a forward-thinking team!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
