Patrique Mercier Recruitment is a premier recruitment agency focused on connecting skilled candidates with exceptional job opportunities across various industries in Greece. We are thrilled to announce an opening for a German Speaking Customer Service representative within the Automotive Department. This role is perfect for individuals who are passionate about the automotive industry and committed to providing outstanding customer support. In this position, you will assist German-speaking clients with their inquiries about automotive products and services, ensuring they receive the best possible service. If you are proficient in German and have a strong interest in cars and customer care, we encourage you to apply to join our dynamic team!

Responsibilities

• Provide excellent customer service through phone, email, and chat channels.
• Assist customers with inquiries related to automotive products, services, and technical support.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
• Document customer interactions accurately and maintain records in the system.
• Collaborate with team members to improve service quality and customer experience.
• Stay knowledgeable about automotive trends and product offerings to effectively assist customers.

Requirements

• Fluency in German (both spoken and written) is essential.
• Strong communication and interpersonal skills are required.
• Previous experience in customer service, preferably in the automotive sector, is a plus.
• Excellent problem-solving abilities with a focus on customer satisfaction.
• Ability to work independently and as part of a collaborative team.
• Interest in the automotive industry and understanding of automotive products is advantageous.
• Proficient in digital communication tools and customer service platforms.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training