Patrique Mercier Recruitment ES is seeking a dedicated Czech-speaking Customer Service Representative to join the Digital Marketing & SEO Solutions Department! If you have a passion for digital marketing and enjoy assisting clients with their inquiries, this role is tailored for you. You will be the first point of contact for our Czech-speaking customers, providing them with exceptional support and guidance regarding our SEO solutions and services. Join our innovative team where your contributions will make a significant impact in helping clients achieve their digital marketing goals!
Your Responsibilities
- Provide exceptional customer service to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to digital marketing and SEO solutions.
- Efficiently resolve issues and ensure customer satisfaction.
- Document customer interactions accurately for continuous service improvement.
- Collaborate with team members to enhance service delivery and support clients effectively.
- Participate in training sessions to stay informed about digital marketing trends and best practices.
Requirements
- Fluency in Czech (both written and spoken) is essential. Your nationality and native language should be clearly stated in your application.
- A strong interest in digital marketing and SEO solutions.
- Experience in customer service is preferable, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to solve problems efficiently while maintaining professionalism.
- Willingness to learn and adapt to the fast-paced digital marketing environment.
- A team player with a proactive attitude towards customer satisfaction!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
