About The Black Tux
We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About the team
Our Warehouse Operations team is the heartbeat of our fulfillment process, expertly managing everything from inbound shipments to outbound deliveries, including returns, picking, packing, and shipping. Their precision and dedication ensure every customer receives the perfect fit, on time, so they can feel confident and look their best for life’s most memorable moments. By keeping operations seamless and customer-focused, this team plays a pivotal role in delivering experiences that help our customers own their most special occasions
About the role
The Black Tux is looking for a Warehouse Lead to help with outbound functions in our Pittston, PA warehouse. The lead is responsible for monitoring all productivity and quality of all outgoing inventory. This position will also ensure that orders are leaving with the customer in mind to uphold our high quality standards and this position will report to the Area Manager. An ideal candidate will provide a positive example of performance, safety, and reliability to the rest of the team.
What You’ll Do
Lead a team of 3 to 40 associates throughout the year during our peak seasons
Review and execute floor plans by management to meet daily goals
Complete start of shift meetings with teams daily to go over performance metrics, daily goals, safety tips, quality standards, and more
Review and update associates hourly on TPH performance to ensure floor plans/daily goals are being met
Make callouts to management staff on any unsafe practices within the operation to ensure the safety of all employees
Work with cross-functional partners in other departments to balance backlogs coming from the departments
Notifies the inventory ambassador and/or lead about the shortage of any supplies required to conduct the work
Follows the standard operating procedures and notifies the manager in case of any challenges performing the function as documented in SOP
Provides real-time coaching on safety, quality, behavior, or performance standards according to our TBT policies and values
Grow your ambassador to be able to take on the next level within leadership following TBT guidelines
Notifies your manager immediately about any consistent quality defects that are occurring and proactively plan to find a real-time solution
Understand and be able to learn industry-specific technology
Complete end-of-shift reports as required within the leadership team and speak to any misses within your department
Perform all other duties as assigned
You describe yourself as kind, collaborative, and creative. You know ownership is more than responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful.
Perks & Benefits At The Black Tux
Warehouse Perk
Competitive medical, dental, vision, and disability plans
Option to participate in a 401(k) plan through Betterment
Weekly catered lunches
Free snacks & beverages
Generous paid time off
Paid time and a half for company-recognized holidays (i.e. Thanksgiving, Christmas Eve, Christmas Day, & New Year’s Day).
Employee engagement & cultural events
Free Rentals + discounts on garment purchases for you, your partner, and friends & family
Team member discount on
Marke jewelry products
Bi-annual compensation review process
Diversity, Equity, Inclusion and Belonging
We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all.
The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.
Privacy Policy Notice disclosed here.
