Global Benefits Specialist

Office Based: London, EC1V 7LQ
Hours of Work:
40hrs per week, Monday to Friday

Benefits: Bupa Health & Dental Insurance, Wellbeing Scheme, Life Insurance LearnLux Financial Care, Employee Discounts, Pension, Tuition Reimbursement, Sport/Gym Membership Contribution, 25 Days of Annual Leave (including tenure entitlement) + Bank Holidays, and more.


Lead global benefits programs, standardise processes, and support employees in a dynamic, fast-paced environment!

As a Global Benefits Specialist, you'll manage and streamline benefits programs across the UK, Ireland, Hong Kong, and Beijing, and support employees by serving as the main point of contact for all benefits-related queries. Working closely with vendors and internal teams, you’ll ensure processes run smoothly while driving continuous improvements and enhancing employee engagement.

This is a fantastic opportunity for a detail-oriented professional with strong communication and stakeholder management skills who is looking for the next step in their career!

What You’ll Do:

  • Global Benefits Administration: Oversee and manage employee benefits programs across the UK, Ireland, Hong Kong, and Beijing, ensuring consistency and compliance with regional requirements.
  • Employee Support: Serve as the primary point of contact for employees in multiple locations, responding to queries and providing guidance on benefits programs.
  • Regulatory Compliance: Stay up to date with local employment laws and benefits regulations in each jurisdiction, ensuring all benefit plans remain compliant.
  • Vendor & Stakeholder Management: Work closely with regional benefits providers, brokers, and payroll teams to ensure smooth administration and timely processing of benefits.
  • Process Standardisation & Improvement: Identify opportunities to streamline global benefits processes while accommodating local nuances and best practices.
  • Data Integrity & Reporting: Maintain accurate benefits records and reporting across multiple countries, ensuring data integrity within HR and payroll systems.
  • Employee Communication & Engagement: Develop and distribute materials to educate employees about their benefits, assisting with onboarding and ongoing engagement initiatives.

What You'll Have:

  • Demonstrable experience operating within benefits administration or vendor management function; ideally covering multiple regions such as the UK, Ireland, Hong Kong, and Beijing.
  • Proven understanding of international benefits structures, including pensions, healthcare, life assurance, and other reward schemes.
  • Effective interpersonal and communication skills, with the ability to work with employees, HR colleagues, and external vendors across different cultures.
  • Excellent organisational and time management skills, with the ability to manage multiple tasks effectively across different time zones.
  • High level of accuracy and attention to detail when handling data and documentation.
  • English language fluency, both verbal and written communication skills
  • Aptitude in Google or Microsoft Suite; Display the agility to learn and adapt to new technologies and systems.

Interested? Press apply and get chatting to your Wayfair Recruiter Iwona today!

#Disclaimer: For the purposes of advertising and optimization Wayfair may use a different title to that of your contracted title.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].

Wayfair Inc. is an American e-commerce company based in Boston, Massachusetts, offering a vast selection of furniture and home goods from global suppliers. With a mission to help everyone create their ideal home, Wayfair provides expert customer servic...

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