Patrique Mercier Recruitment is thrilled to present an exceptional entry-level position for a German Speaking Customer Support representative in the luxury and high-end brand retail department in sunny Greece!

This role allows you to immerse yourself in a world of elegance and style while providing outstanding service to distinguished clients.

As a key member of the customer support team, you will assist German-speaking customers with inquiries related to luxury products, orders, and brand information. Your background in customer service, combined with your passion for luxury retail, will enable you to create memorable experiences for clients who expect only the best.

Join a prestigious brand that values excellence and customer satisfaction, and be part of a dynamic team that strives for perfection while enjoying a supportive work environment!

Responsibilities

• Deliver exceptional customer support in German for high-end retail inquiries
• Assist customers with product information, orders, and returns
• Troubleshoot issues and provide tailored solutions
• Educate customers about luxury products and brand values
• Maintain accurate records of customer interactions
• Collaborate with team members to enhance the overall customer experience
• Participate in training to stay updated on product offerings and trends

Requirements

• Fluency in German and English, both written and spoken
• Willingness to relocate to Greece - remote work only within Greece
• Exceptional communication and interpersonal skills
• Strong attention to detail and problem-solving capabilities
• Ability to provide a personalized customer experience
• Passion for luxury brands and high-end products
• Ability to work effectively in a fast-paced environment
• Team-oriented with a dedication to customer satisfaction

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
• Free Greek Lessons, Engagement Activities