AYANA Hospitality is hiring an

Assistant Front Office Manager | DELONIX Hotel Karawang

West Karawang, Indonesia
Full-Time

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to support our front office operations. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of the reception area, assisting in managing the front desk team, and providing excellent service to our guests.

Responsibilities:

  • Assist the Front Office Manager in overseeing daily front desk operations.
  • Ensure that guests receive a warm and friendly welcome upon arrival.
  • Handle guest inquiries, complaints, and requests in a professional and timely manner.
  • Coordinate and manage reservations, check-ins, and check-outs efficiently.
  • Train and mentor front desk staff to maintain high standards of customer service.
  • Monitor front desk activities and ensure compliance with company policies.
  • Assist in managing the front office budget and inventory of supplies.
  • Collaborate with other departments to enhance the guest experience.
  • Perform other related duties as assigned by the Front Office Manager.

Requirements

  • Proven work experience as a Front Office Manager minimum for 1 year
  • Diploma/ Bachelor’s degree in hospitality management or relevant field
  • Proficiency in English (oral and written)
  • Solid knowledge of OPERA Hotel System
  • Excellent communication and people skills
  • Willing to be placed in Karawang
Apply for this job

Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!

Get hired quicker

Be the first to apply. Receive an email whenever similar jobs are posted.

Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Office Manager Q&A's
Report this job
Apply for this job