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Splend
Splend

Workshop Controller - Sydney

Australia
Full-Time

TLDR

As a Workshop Controller, you’ll coordinate fleet maintenance operations to ensure safety, efficiency, and high-quality standards while managing resources effectively.

About Us  At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles. You'll be excited to work in this role if... You want to lead fleet maintenance operations, improving safety, efficiency, and customer satisfaction You enjoy driving performance, managing workflow, and optimising resources to maximise efficiency and deliver consistently high-quality outcomes. You thrive in a hands-on environment where your technical expertise, organisation, and accountability are valued.   About the role   As a Workshop Controller, you’ll play a critical role in ensuring our fleet maintenance operations run safely, efficiently, and at the highest quality standard. Reporting to the National Maintenance Manager, you’ll coordinate workshop activities, manage throughput, and ensure resources are allocated effectively to maximise vehicle uptime and customer satisfaction.  This role is ideal for someone with a strong technical background who thrives on organisation, accountability, and continuous improvement.  What you'll be doing 
  • Managing workshop organisation, bay allocation, shift planning, and work scheduling 

    • Coordinating job flow to achieve timely turnaround and first‑time quality repairs 

    • Enforcing standard operating procedures and maintaining high housekeeping standards 

    • Ensuring safety compliance through risk assessments, hazard identification, and lockout/tagout procedures 

    • Monitoring KPIs including turnaround times, quality outcomes, and maintenance efficiency 

    • Controlling maintenance costs through planned maintenance, standard job plans, and OEM/warranty support 

    • Managing supplier interactions, including parts ordering, lead‑time coordination, and performance monitoring 

    • Supporting budgeting, forecasting, and demand planning activities 

    • Driving continuous improvement through process mapping, root cause analysis, and SOP development 

    What you’ll bring 
  • 2+ years in workshop or service operations, with at least 2 years in a supervisory or control role 

    • Hands‑on technical experience in mechanical, electrical, automotive, or equipment maintenance 

    • Proven ability to manage workshop scheduling, resource allocation, and job throughput 

    • Experience with cost control, KPI‑driven performance management, and budgeting 

    • Exposure to parts/inventory control, suppliers, and external vendor management 

    • Strong understanding of safety systems, compliance, and incident investigation 

    • Demonstrated experience implementing process improvements (Lean, TPM, or similar frameworks) 

    Benefits & Support   

    💰 Bonus scheme: Opportunity to earn based on your performance 

    🎂 Day off for your Birthday!  

    🚘 Salary packaging with 15% employer contributions for Electric Vehicles  

    📖 Dedicated Learning & Development platform    

    💭 Employee Assistance Program  

    🎉 Socials: budget for team and company wide social initiatives 

     

    Our Process 

    1. Intro with our Talent team to understand your background, aspirations, and answer your questions. 

    1. Interview with the hiring manager to discuss your experience and how it aligns with this role.  

    1. Where it applies, we’ll ask you to complete a practical case study.  

    1. Final interview to discuss Splend’s long-term vision and to check any remaining questions. 

     

    Diversity & Inclusion 

    At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.  

    If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it. 

    When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process. 

    Benefits

    Learning Budget

    Dedicated Learning & Development platform

    Team and company socials

    budget for team and company wide social initiatives

    Splend
    Splend

    Splend is transforming vehicle ownership and operation with a focus on rideshare, offering customers hassle-free access to vehicles while committing to green mobility. We are leading the charge in reducing carbon footprints by rapidly transitioning our fleet to electric vehicles, paving the way for a sustainable future in transportation.

    Founded
    Founded 2015
    Employees
    51-200 employees
    Industry
    Internet Software & Services
    View company profile
    Controller
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