MUST BE LOCATED IN CHICAGO & WILLING TO GO TO THE OFFICE 3 DAYS PER WEEK
This role will be responsible for ensuring the smooth operation of our workplace systems, including Microsoft Office 365 applications, content storage and management tools, chat, collaboration tools, video/phone conferencing, meeting room technology.
The below outlines the standard requirements associated with Business Outcomes, Leadership and Know-How.
Business Outcomes:
Run - the day to day execution of programs, projects and/or services, troubleshoots inquires
People and Teams:
May provide mentorship or training to peers
Know-How:
Working knowledge and practical application of subject matter
- Manage and maintain the organization's workplace technology infrastructure, ensuring optimal performance, security, and availability.
- Troubleshoot and resolve issues related to workplace systems, minimizing downtime and disruption to users.
- Implement and maintain cloud-based solutions, such as Microsoft Office 365, and similar collaboration tools.
- Collaborate with cross-functional teams to identify and implement technology solutions that support the organization's goals and enhance the employee experience.
- Assist in the development and implementation of IT policies, procedures, and best practices related to workplace technology.