Workplace Experience Manager

About the Role

At Almabase, we believe great work can only happen when basic human and workplace needs are consistently met — without employees having to think about them.

We’re looking for a high-ownership Workplace Experience & Facilities Manager who will build, own, and run workplace operations from scratch. This is not a role where processes are handed to you — you will be expected to design systems, document standards, and make the workplace run predictably every single day.

Your success will be measured by one simple signal:

Employees never need to ask for basic workplace needs — because everything just works.

What You Will Own

1. Workplace Wellbeing & Hygiene Systems (Core Ownership)

You own all foundational workplace needs, including:

• Nutritious, hygienic daily meals (via in-house cooks)

• Clean, safe, well-maintained workspaces

• Restrooms, pantry, meeting rooms, common areas including gaming room & sleeping room

• Drinking water quality, air quality (AQI), ventilation, temperature comfort

• Availability of basic necessities — before anyone asks

You will design and implement SOPs, checklists, and audit routines to ensure hygiene and wellbeing standards are met daily — not managed reactively.

2. Facilities & Infrastructure Reliability

You will own end-to-end facilities operations, including:

• Internet, power backup, AC, access systems, CCTV, lighting, furniture

• Preventive maintenance schedules & AMCs

• Emergency issue handling & escalation protocols

• Meeting room readiness (AV, cleanliness, stationery, water)

Facilities should be proactively maintained, with minimal downtime and no meeting disruptions due to readiness issues.

3. Team Management (Cooks, Housekeeping, Security)

You will directly manage and enable the workplace staff by:

• Setting clear daily task standards and schedules

• Training on hygiene, behaviour, safety, and professionalism

• Ensuring attendance coverage and service continuity

• Creating a respectful, accountable, values-aligned team culture

• Hiring temporary/backup staff when required to maintain quality

Staff should run on clear routines and standards, not constant supervision.

4. Workplace Operations & Logistics

You will own operational readiness, including:

• Pantry supplies & inventory management

• Office inventory (laptops, accessories, onboarding kits)

• Day-1 readiness for new joiners (work with people ops)

• Candidate & visitor workplace experience

• Operational support for small internal events

5. Support for US Remote Team

You will ensure remote team members receive equivalent operational support, including:

• Laptop & accessories logistics

• Swag and onboarding kits

• Clear SLAs for replacements or issues

• Coordination with internal teams and vendors

6. Process Building & Automation

This role requires building systems from the ground up.

You are expected to:

• Design and document workplace SOPs

• Set up trackers, checklists, and escalation matrices

• Continuously improve efficiency quarter over quarter

You don’t need to be an AI expert — but you must be curious, open, and willing to use tools that make work simpler and more reliable.

What Success Looks Like

• Workplace operations are predictable, documented, and auditable

• No repeat issues due to the same root cause

• Employees feel cared for

• The office is Day-1 ready, every single morning

Skills & Qualities We’re Looking For

• Strong ownership mindset & high standards - you treat the workplace like your own

• Extremely detail-oriented and reliable

• Process builder, not just executor

• Comfortable managing people and vendors

• Proactive problem-solver (prevents issues, not just fixes them)

• Comfortable using digital tools (Sheets, WhatsApp, Slack, trackers)

• Values-aligned: respect, transparency, accountability, care for people

Must-Have Requirements

• 5 days/week on-site at Almabase Bangalore office

• Work Timings: This is an on-site role that requires flexible planning of 9 hours between 10:00 AM and 9:00 PM, aligned with the schedules of housekeeping staff, cooks, and night-shift security to ensure seamless operations.

• Comfortable with computers, email, WhatsApp, Google Sheets, ChatGPT/Gemini/Perplexity

• 1 year prior experience in facilities, office admin, workplace ops, or hospitality

• Good English & Kannada (spoken and written); basic Hindi spoken

• Strong hygiene, safety, and quality standards

• Ability to coordinate with vendors and remote teams

Growth Opportunity

As Almabase scales, this role can grow into Operations / People Operations roles, with deeper ownership across experience, systems, and scale.