capital.com
Workplace Experience Coordinator (Facilities Coordinator)
TLDR
Coordinate workplace experience initiatives, manage events, oversee office operations, and ensure compliance, while contributing to a vibrant company culture.
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities:
Administer quarterly Town Halls and monthly social events in partnership with the social committee, managing logistics, invitations, and post-event feedback. If there are big offsite meetings you will be their first point of contact!
Own the day-to-day workplace experience for employees and guests by proactively identifying pain points, gathering feedback from new starters, leavers and office users, suggesting practical improvements to how the office operates.
Use feedback to refine onboarding, office setup, events and daily experience over time.
Own the facilitation of in office events & external events. HRBP team will approve and sign off on events to ensure global alignment and consistent employee experience.
Coordinate end-to-end onboarding (compliance checks, inductions, IT/equipment setup) and offboarding (resignation acknowledgments, equipment return, access revocation).
Oversee mail collection, office groceries, supplies procurement, budget tracking, and expense reporting.
Coordinate visitor access, deliveries, and office moves in partnership with facility management (not owning hard FM works).
Make sure the office is clean, tidy and organised each morning.
Work closely with IT to ensure meeting rooms are set up each morning.
Serve as primary liaison for cleaners, tech support, building management, and merchandise providers.
Verify invoices and forward to Finance, evaluate vendor performance and manage landlord and sublease tenant relations.
Maintain office licenses, legal certificates, and internal documentation.
Archive forms and ensure emergency procedures are current.
Work with our OHS consultant to enforce workplace health and safety policies, manage emergency drills and training, and leverage your First Aid certification.
Requirements:
2–5 years of experience in Workplace Experience, Office Management, HR Operations, or Event Coordination.
Experience planning and delivering internal events (town halls, social events, offsites).
Experience supporting onboarding and offboarding processes (documentation, inductions, IT coordination).
Strong organizational and multitasking skills with attention to detail.
Ability to manage day-to-day office operations (supplies, meeting rooms, cleanliness, logistics).
Experience working with vendors, facilities, and external partners.
Strong stakeholder management and communication skills (HR, IT, Finance, employees, vendors).
Ability to collect feedback and implement continuous improvements to workplace experience.
Experience with budget tracking, procurement, and expense reporting.
Basic knowledge of workplace compliance, record keeping, and health & safety practices.
Proactive, problem-solving mindset with a strong service-oriented approach.
Business level proficiency in English or above (equivalent to B2 or above in CEFR).
Town Hall & Events Coordination:
Workplace Experience & Continuous Improvement:
Event Management:
Employee Lifecycle Management:
Office Operations:
Vendor & Contractor Management:
Record Keeping & Compliance:
Health & Safety:
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Benefits
Flexible Work Hours
Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Workation allowance
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply).
Paid Parental Leave
Take two additional paid days each year to support causes you care about and give back to the community.
Paid Time Off
Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Capital.com is an innovative trading platform designed for a global audience, offering top-rated financial products that emphasize a seamless user experience. We're committed to pushing the boundaries of technology in the trading industry, making it easy for users to access the financial markets and achieve their investment goals.
- Founded
- Founded 2016
- Employees
- 201-500 employees
- Industry
- Internet Software & Services
- Total raised
- $25M raised
Facilities Coordinator