- Join Us - Market Leading Superannuation Fund Provider
- Ensure the Smooth Operation and Maintenance of Office Facilities and Support Services
- On-site Role, Permanent, Full-Time
- Sydney CBD Office Located
Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome. Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.
Primary Purpose
The primary purpose of the Workplace Coordinator is to ensure the smooth operation and maintenance of office facilities and support services, enhancing the efficiency and productivity of the workplace. This role involves coordinating internal functions / events, assisting with coordination of preventative maintenance, maintaining workplace standards, supporting safety and security measures, assisting with concierge services and providing administrative assistance to the workplace and security teams.
Key Accountabilities/Responsibilities
General Office
- Greet VIP clients and manage meeting rooms including preparing meeting room presentation/cleanliness, particularly for external and major internal meetings.
- Assist in coordinating internal events, including registration and arranging catering and set up and pack away where required
- Liaise with stakeholders to understand VIP, board, and leadership meeting schedules, and maintain a presence during these events.
- Be available to occasionally work extended / flexible hours to support major functions/events.
- Collaborate with vendors (e.g., building management, cleaning services) to ensure event requirements are met.
Workplace Maintenance and Support
- Conduct induction tours for new hires, including emergency evacuation procedures.
- Ensure cleanliness and tidiness of kitchens, utility areas, and general office spaces including after in office events.
- Assist with ordering stationery and kitchen supplies.
- Conduct weekly building inspections to maintain high standards and report any issues.
- Support workplace health and safety (WHS) systems, including inspections, maintaining first aid supplies, and attending WHS meetings.
- Assist with courier bookings, mail processes and incoming item distribution.
- Ensure tasks are managed within agreed timeframes and procedures are followed.
- Maintain a strong working knowledge of key contacts to address client requirements.
- Assist with invoice processing and provide administrative support as needed.
Team Engagement and Collaboration
- Deliver a high standard service culture to ensure Workplace team commitments are met or exceeded.
- Provide ongoing support to the national workplace team including contributing to the development and updating of national workplace procedures and policies, and communicate any proposed changes promptly and effectively.
- Participate in regular 1:1s with your manager and attend extended team meetings/workshops as required.
Supporting Security & Emergency Protocols
- Assist the Physical Security team with emergency control organization (ECO) responsibilities including acting as an Emergency Warden.
- Support incident reporting, including documentation and follow-up actions.
- Collaborate with Physical Security team to ensure all safeguarding measures are up-to-date and effectively communicated.
- Participate in training and development sessions related to physical security and emergency protocols.
Required qualifications, experience, understanding or credentials including:
- General office administration experience]
- Strong customer service skills delivered at a corporate site
- Exposure to facility management services
- Stakeholder management experience
Our benefits have been designed so you can tailor your experience with us and include:
- Personal and professional development opportunities
- Hybrid working
- Purchase leave scheme and gender neutral 16 weeks paid parental leave
- Super Contribution Continuation for 12 Months of parental leave
- Linkedin Learning
- Income Protection Insurance
- Rest Excellence awards (peer recognition awards based on Rest’s values and behaviours)
- Rest Stops - meeting free breaks
If you share our values, believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture, please click Apply Now.
Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.
We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.
Please note only people with the right to work in Australia will be considered.
*Funds under management as at 30 June 2024. Rest is recognised as a Responsible Investment Leader by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022.
