Working Student - Customer Support

AI overview

Gain hands-on experience in medical registry technology through diverse support tasks, collaborating with experienced teams to improve user experiences and hospital workflows.

Are you looking for an opportunity to gain hands‑on experience in a forward‑thinking, impact‑driven environment? Join our Customer Support team and help clinical users and hospital IT departments work seamlessly with our software solutions in the field of medical registry technology.

What you will do

Collaborate with experienced colleagues across Support and Development to build expertise and explore solution paths
Handle customer requests via our Service Desk and provide clear, reliable support
Reproduce and analyze issues by setting up test scenarios in our internal environments
Support the Customer Support team in daily operations and ongoing improvement initiatives
Gain deep insights into hospital workflows, clinical environments, and the user experience with medical devices and supporting technologies

Ongoing studies in Computer Science, Electrical Engineering, Medical Engineering, or a comparable field
Strong customer orientation, analytical thinking, and excellent communication skills
A structured, reliable, and independent working style
Fluency in German (spoken and written) and good command of English

A mutually-supportive, international team
Opportunity to build career experience in an exciting international company with a lasting impact on medical technology based in Munich
Flexible working hours
Secure bicycle storage room
Subsidized catering service
Subsidized Gold Gym membership
Centrally located, modern work spaces with a great 212m² roof terrace

Ready to apply? We look forward to receiving your online application including your first available start date.

Contact person: Tatjana von Freyberg

Perks & Benefits Extracted with AI

Flexible Work Hours: Flexible working hours
Gym membership subsidy: Subsidized Gold Gym membership