Your Contribution
As a Working Student in our Knowledge Operations Team, you actively support the creation and maintenance of content for our DISH Support Knowledge Base as well as Release Notes and Product Updates across 16 countries.You enjoy translating complex topics into clear documentation, tutorials, and videos that help users get the most out of our digital products.
Menu of Responsibilities
In this role, you will:
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Create and maintain digital content such astutorials, FAQ articles, and training materials.
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Act as the first point of contact for topics related to digital support content creation.
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Collaborate closely with stakeholders from Marketing, Training, and Customer Success to continuously improve digital integration and learning content.
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Document technical processes across different digital products.
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Support improvements of user journeys within the DISH Support platform.
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Help identify and close knowledge gaps across the organization.
Ingredients for Success
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Currently enrolled in a bachelor’s or master’s degree program.
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Fluent in Italian or French or Spanish and English; German is a plus.
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First experience in knowledge base maintenance and content creation, ideally in a hospitality or digital environment.
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A proactive, structured, and organized way of working.
Recipe Card
DISH supports more than 380,000 customers across multiple countries with a diverse team representing over 34 nationalities. Our products range from reservation solutions to payment terminals, helping independent, small, and mediumsized restaurants digitize their businesses. With around 200 employees, we work closely with METRO and its country organizations to drive digital innovation and shape the future of the HoReCa industry.
Join our HoReCa Revolution
Create content that supports restaurants across Europe every day. Join DISH and help shape the digital future of the hospitality industry.
Be one part of many chefs
GET THINGS DONE QUICKLY Join our fast-paced environment where we push boundaries and actively challenge ourselves to digitize the HoReCa (Hotel, Restaurant, and Catering) world. By joining DISH, you will directly contribute to our goal of becoming a data-driven company within the METRO Growth Plan. OWNERSHIP At DISH, you own your projects, regardless of your job level. We encourage you to stand up for your ideas, think outside the box, and always question the status quo. Your unique perspective can make all the difference! FLEXWORKWe know that life happens and we cater your needs to integrate work from where you work most productive. INNOVATION & AGILE WORK We understand the value of learning from mistakes and know that every setback is an opportunity for growth and improvement. In our agile working culture we learn from each other and embrace an entrepreneurial mindset. DISHVERSITY Join an international company with members from over 34 different cultures. Together, we celebrate diversity and respect our multinational backgrounds. DISHPOWERMENT Our commitment extends beyond business success - we want our employees to thrive! There are loads of opportunities for skill-building and career development. You are never alone; we have got your back! Whether it is your manager, your team, or colleagues from other departments, they are all here to empower you! CUSTOMER CENTRICITY Understanding our customer is essential. We are experts in the market and are passionate about creating digital solutions for our customers to truly live their passion. As part of #OneMETRO we run together and sCore together - wholesale to the max! ON TOP BENEFITS:
- DISH Sports Club including on-campus Gym
- Corporate Benefits
- Access and employee discounts in METRO stores
- 14 - 15€/h
