Workflow Manager

Position Overview

The Workflow Manager supports senior Department of Defense leadership by managing, coordinating, and facilitating the end-to-end workflow of correspondence, taskers, and action items across OUSD(R&E) Front Offices and associated organizations. This role ensures that executive-level decisions, correspondence, and taskings are accurately processed, prioritized, tracked, and completed within established suspense dates in a fast-paced, high-visibility environment.

Workflow Managers operate as trusted advisors to senior leadership, exercising independent judgment, discretion, and critical thinking while handling highly sensitive and time-critical information.

Key Responsibilities:

• Manage and facilitate enterprise workflow activities in support of OUSD(R&E), OASD Front Offices, and senior DoD leadership

• Review correspondence packages, reports, and taskers for completeness, accuracy, clarity, format, and responsiveness to originating requests

• Monitor and manage the Correspondence and Task Management System (CATMS) to ensure all taskers are triaged, routed, and completed on time

• Track task status, suspense dates, and workload priorities; proactively follow up with action officers and offices to drive timely completion

• Ensure senior leadership decisions are clearly communicated through properly prepared correspondence for concurrence, approval, and signature

• Draft, review, and edit correspondence, memoranda, and reports requiring sound judgment and attention to detail

• Route correspondence using approved distribution codes and routing lists

• Maintain correspondence control systems to reflect real-time task status

• Assist with special handling of sensitive and high-priority correspondence (e.g., Secretary of Defense, Deputy Secretary of Defense, Congress, White House)

• Ensure compliance with records management policies and federal requirements, including NARA standards

• Support transition to and sustainment of electronic records management systems

• Handle and safeguard classified and controlled unclassified information in accordance with DoD regulations

• Interact professionally with senior leaders across DoD, Military Departments, Joint Staff, Defense Agencies, OMB, GAO, IG, and Congressional stakeholders

Education:

• Bachelor’s degree from an accredited college or university

• OR four (4) additional years of specialized experience (including military or industry executive assistant experience) in lieu of degree

Experience:

• 3+ years of experience for mid-level and 10+ years of experience for senior

• Demonstrated experience supporting Executive-level Principals in complex, high-tempo environments

• Proven ability to exercise independent judgment across correspondence management and coordination activities

• Prior experience supporting senior government or military leaders (DoD Flag/General Officers or SES)

• Ability to manage priorities, meet deadlines, and handle sensitive information with professionalism

Security Requirement:

• TS/SCI eligibility required

Employment is contingent upon contract award.

BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program.

All your information will be kept confidential according to EEO guidelines.