Expertise and Functions:
- Build, configure, deploy, administer, maintain and troubleshoot virtual and physical servers/systems
- Ensure system changes are completed in accordance with developer documentation, configuration management and documentation practices
- Make recommendations to plan, develop and execute work plans that achieve critical-path requirements
- Perform necessary physical inspections and research using system/event logs and appropriate tools/software to identify problems, trends and aid in troubleshooting actions
- Provide timely updates to appropriate team leads, managers and stakeholders on status of tasks and troubleshooting efforts
- Install, configure, and manage on-prem Active Directory environment including configuration and implementation of GPOs
- Assist integration leads and managers in problem definition, analysis, requirement development and implementation as needed
- Advise team members and leadership and make appropriate technical recommendations regarding system development issues and improvements, optimization tools and methods, process creation and development, and support efforts
- Use REMEDY ticketing system to report, track and document incidents and resolution of actions on faulty systems
- Perform evening shift work, typically 1400-2200 but may change to meet off-hour mission activities
- Other duties as assigned
Education/Training:
- Bachelor’s Degree in Computer Science, Information Technology, or other relevant discipline preferred
- Current DoD approved 8570 Level II certification such as Security+ CE required
Experience:
- 6+ years of general (full-time) work experience
- 4+ years of directly relatable experience in installing, configuring, maintaining, and troubleshooting Windows operating systems and applications such as Windows Server 2022 and Windows 11
- Expertise should include Active Directory Users and Computers, Sites and Services, DNS, Group Policy, TCP/IP networking and LDAP
- Experience with Multi Factor Authentication methodology required
- Experience building, configuring and deploying servers/systems in a virtualized environment required
- Ability to interface with software engineers, system engineers, and subject matter experts to solve complex integration and technical problems required
Requirements
Security:
- Must be a US citizen
- Candidate must be in possession of a Secret Security Clearance
Physical Requirements:
- Able to occasionally reach with hands and arms
- Prolonged periods of computer screen use, while sitting or standing at a desk
- Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
- Able to safely lift and carry up to 20 pounds at a time
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
Salary: $110,000 - $125,000
Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.
