Short term contract, 6 months (Parental leave cover)

About Avaaz 

Avaaz is an international campaigning and advocacy organisation that provides its global membership of almost 70 million people with opportunities to make our world a better place.

We’re one of the world’s largest online global campaigning movements, with people from every corner of the world taking action to close the gap between the world we have and the world most people everywhere want.

Our model enables people to channel their voices into a powerful collective force at tipping point moments to impact the pressing global challenges of our time, from climate and ecological collapse to human rights abuses and the dismantling of democracy. Avaaz is funded through small donations from individual Avaaz members, not big money from governments or corporations. This keeps us independent and allows us to keep a laser focus on doing what the world needs.

Position Overview

WhatsApp Content Producer
We are looking for a dynamic and tech-savvy individual to join our innovative AvaazLite team. This consultant role focuses on supporting our WhatsApp campaigning efforts, ensuring reliable service, and expanding our reach to new languages and audiences. You will be at the forefront of testing new approaches in a fast-paced, startup-like environment. The ideal candidate will be adaptable, detail-oriented, and eager to engage in both technical setups and creative content production. 

This role will involve working closely with campaigners, technical teams, and language leads to ensure seamless campaign execution. You will play a key role in monitoring campaign performance, troubleshooting issues, and continuously optimizing our approach. Additionally, you will contribute to the strategic development of new campaign ideas and help implement innovative solutions to enhance member engagement.

Key Responsibilities 

Campaign Production:

• Set up and manage WhatsApp campaigns, including message sequencing and scheduling.
• Test and refine campaign flows to ensure optimal performance.
• Coordinate with language leads to translate and localize campaign content.
• Monitor campaign performance metrics and provide insights for improvements.
• Ensure campaigns are delivered on time and meet quality standards.
  
  

User-Centric Engagement:

• Respond to member inquiries promptly, providing assistance with donation processes and technical issues.
• Collaborate with the member engagement team to identify and address common issues.
• Engage with members to foster a positive and supportive community experience.
• Develop and maintain FAQs and other support documentation for members.
  
  

Content Production:

• Develop and implement new ideas and strategies for campaign content.
• Adapt and produce engaging content tailored to different audiences and languages.
• Collaborate with the team to brainstorm and execute innovative campaign initiatives.
• Create multimedia content, including graphics, videos, and interactive elements, to enhance campaign messages.
• Conduct research and gather insights to inform content creation and strategy.
  
  

Skills and Competencies  

• Tech Savviness: Comfortable with setting up complex systems, learning new platforms, and troubleshooting technical issues. Proficiency with digital tools and platforms used for campaign management.
• Flexibility: Willingness to take on various tasks as needed, with a mission-centric approach. Ability to adapt to changing priorities and work effectively in a dynamic environment.
• Attention to Detail: Precision is crucial, as small errors can disrupt campaign setups. Strong organizational skills and the ability to manage multiple projects simultaneously.
• Quick Learning: Ability to quickly adapt and learn new platforms and setups. Proactive in seeking out new knowledge and staying updated with industry trends.
• Campaigning: Exposure to campaigning and content production is a plus.
• Communication: Strong verbal and written communication skills, with the ability to engage effectively with team members and the global community. Ability to convey technical information in a clear and concise manner.
• Teamwork: Collaborative mindset with the ability to work independently and as part of a diverse team. Experience in cross-functional collaboration and project management.
• Analytical Skills: Ability to analyze campaign data and derive actionable insights. Proficiency in using analytics tools to measure and optimize campaign performance.
• Creative Thinking: Innovative and creative mindset with the ability to develop engaging and impactful campaign content. Ability to think outside the box and propose new ideas for member engagement.

Location  

Avaaz is a virtual organization, with most of our work done online. Our staff are based in locations all over the world. For this position, the candidate would ideally be based in the European time zone.

Compensation

Our pay is highly competitive with leading international non-governmental organisations starting at 3,600 EUR per month. The final pay will be adjusted based on location and relevant experience. An accurate range in local currency will be provided to candidates during the screening process.

Application Timeline

We are reviewing applications on a rolling basis, and encourage all candidates to submit applications as soon as possible. Even if it’s not your first language, we ask you to write your application in English.

Our Recruitment Process

Avaaz undertakes a comprehensive recruitment procedure designed to select the most talented candidate for any given position. The recruitment process is comprised of the following steps:

1. Application Review
2. Screening Call
3. Exercise
4. Interview
5. Offer Call

Avaaz’s Commitment to Equity and Inclusion  

As a global organization with millions of members around the world, it’s important to us that our team reflects the diversity needed to lead a movement of people from across the planet, rising to meet some of the most complex challenges humanity has ever faced. We believe we can only succeed by building a diverse team full of fresh perspectives and original ideas, and we are committed to creating a working environment in which everyone has an equal opportunity to fulfill their potential.

Our team includes English as a first language, as well as second language speakers, the self-taught and university-educated, people with all sorts of professional backgrounds. If doing the job you just read about would make you excited to come to work every day, if you’re talented, hard-working, and committed to making a difference, we want you to apply.

Avaaz does not discriminate on the basis of race, ethnicity, colour, ancestry, language and accent, national origin, citizenship, sex, gender identity or expression, sexual orientation, age, family/parental or marital status, political affiliation, religion, socioeconomic class, caste, disability, or any other characteristic protected by law.

We’ll provide reasonable accommodations for qualified applicants with disabilities or special needs to participate in the application process, so please let us know if you have such a request when you apply.

Please do not send your application via email or LinkedIn. Only applications received via the online form on our website will be considered. Thank you!