Welfare Lead

Role: Welfare Lead

Career Step Level: Step level 1.3

Location: Blyth, Worksop

*This is a full-time, Monday to Friday position, based on-site. The role follows standard office hours 9am-5pm with some flexibility when needed. We offer a competitive wage of £15.66 per hour.

📣A bit about the role

Reporting to the People Manager, and leading a team of 5 Welfare Assistants, you’ll be an integral part of our squad member and visitor experience. Our Welfare team is the first point of contact as you work through the doors of Rudie’s Kitchen and Ace’s Pantry, responsible for making sure our squad have everything they need through the working day including vending supplies, hot and cold refreshments, PPE, uniform and much more. The team also keeps our communal spaces clean and comfortable for everyone on site. 

A bit more detail

In this role, you can expect to…

• Meet and greet all visitors upon arrival, letting them through our gate entry system and meeting them in the welcome area. 
• Help visitors sign in correctly, ensure they are familiar with where facilities are and notify the person they are here to see. A cup of tea or coffee is also always appreciated!
• Order and replenish supplies for the canteen including fresh sandwiches, fruit, confectionery and refreshments. You’ll need to manage a budget, making sure we’re not holding stock of any loss making items.
• Weekly stock take of PPE for the whole site including for high and low care areas. PPE should also be made available for new starters and visitors, sometimes at short notice with a well managed pool stock. 
• Liaise with third parties including PPE and uniform providers, catering partners, maintenance contractors who look after the vending and coffee machines. 
• Work closely with the People Experience Specialist to support the delivery of a calendar of impactful and engaging events throughout the year.
• Uphold a high standard of cleanliness across all communal areas including the canteen, soft seating, meeting rooms and booths, toilets and showers.
• Hold regular 1-2-1’s with your team, offer daily support and guidance to them throughout the working day (as required) and proactively look for opportunities to develop the welfare offering and your team members.
• This is a physical role, you’ll walk around 20,000 steps a day, and move items up to 15kg

🔎 A bit about you

• Is friendly, professional, and approachable, with a natural drive to always strive for better.

• Takes pride in creating a warm, welcoming, and well-organised environment for others.

• Has great attention to detail and keeps things running smoothly - from stock control to visitor experience.

• Is comfortable using computers - including email, online ordering systems, and Excel or Google Sheets.

• Understands budget management and cost control, ensuring spend is well tracked and effective.

• Has experience managing stock and recognises the importance of maintaining the right PPE levels across site.

• Enjoys supporting others professionally, maintaining confidentiality and sensitivity when needed.

• Leads by example - you’re hands-on, positive, and proactive, always looking for ways to make things better for your team and the wider squad.

• Loves dogs (naturally) and connects with our mission to deliver health and happiness to dogs and their humans.

🐶  A bit about Butternut

At Butternut, the mission is to deliver health and happiness to dogs and their humans all over the world. In order to do just that, we need a team of forward-thinking, driven people who love dogs as much as we do. And we need quite a big kitchen too. Which is precisely why we have built one.

Located in Doncaster, Rudie's Kitchen and Ace's Pantry are where all the magic happens, so to speak. It's where the tasty Butternut meals and treats will be gently cooked, using human-quality ingredients because, the way we see it, we wouldn't serve food to dogs that we wouldn't be happy to eat ourselves. At Butternut, we believe dogs deserve better, and if that's something you think too, we want to hear from you.

Butternut has come a long way since Kev & Dave (co-founders) hand-delivered the first Butternut Box, and we are now looking for brilliant people to join the team for this next part of the story.

Are you up for the challenge?

🥳What's In It For You?🥳

• Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday)
• Plus an extra day for each year of service (up to 5 days).
• 39 hours of pre-booked paws days to support good wellbeing and self care. (equivalent to 5 days)
• Unlock a £500 annual budget for personal learning and development.
• Enhanced parental leave
• Get discounted Private Medical Insurance with AXA Healthcare.
• Discounted Gym membership with “MyGymDiscounts” helping you stay fit and healthy
• Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza!
• Treat your furry friend with an employee discount on Butternut Box.
• Say goodbye to parking woes with free parking and electric car charging.
• Team socials & events
• Prepare for adorable office dog overload—meet Cleo, Otto, Cali, Ronnie, Harvey, Ralph, and many more!

‼️  A few things to note

• There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible.
• We aim to respond to all applicants personally. Our recruitment team is small so do bear with us.
• Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
• We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.
• We are not looking for external agency support with this role.