Web Properties Manager

Verisign is looking for an experienced Web Properties Manager to join our Product team!  In this role you will be responsible for helping achieve Verisign’s corporate and marketing objectives via Verisign’s customer-facing websites.

Working with cross-functional partners, this manager supports Verisign’s website strategy by serving as a liaison between developers, designers, content creators, analysts, and business stakeholders. The manager identifies problems, aligns on expectations, and unifies goals to provide high quality, efficient, and timely website changes. This role’s success also depends on detail-oriented execution (reviewing and implementing site changes in a Content Management System).

Responsibilities:

• Translate stakeholders’ needs into detailed cross-functional, product requirements:
  • Define and measure project milestones, prioritize deliverables, and manage dependencies to meet goals
  • Coordinate with internal stakeholders and Agile design and development teams to implement website changes and launch new sites
  • Form strong relationships to facilitate creative, flexible problem solving
• Collaborate with department leaders and Engineering to create, socialize and update an executional roadmap for Verisign.com and marketing sites
• Reduce risk to business operations and safeguard website performance by monitoring key infrastructure updates and changes to 3rd party products used in our website architecture
• Escalate changes that impact business operations and/or customer experience to leadership and impacted stakeholders by providing impact assessment and mitigation options
• Coordinate with Privacy and Engineering teams to ensure our websites respect Verisign’s data privacy posture including monitoring website health metrics, reporting on potential issues and/or positive trends
• Identify and execute on opportunities to improve quality and efficiency through collaboration with UX, Analytics, and Engineering
• Document key business processes in support of standardizing best practices across the Marketing, Product and Channel organization by providing performance and process feedback to team management
• Provides quality assurance oversight to ensure engineering deliverables meet functional and design specifications and requirements and develop use case test plans

 Requirements:

• Bachelors’ Degree with 8 year's experience, or equivalent work experience
• 4+ years of experience in production experience on an external company websites
• Experience working in product management, including user story development, test cases, and roadmap management
• Prior experience working in an Agile development environment, preferably with scrum master experience
• Experience with Content Management Systems (CMS)
• Solid understanding of basic website metrics analysis

Preferred:

• Scrum Master or project management experience

This position is based in our Reston, VA office and offers a hybrid work environment.

The pay range is $99,000 - $134,000. 

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.