Warehouse Supervisor - Sydney

Warehouse Supervisor (Floor Manager) - Alexandria - Full time

We are looking for…

Hopefully you! We’re looking for a hands-on and experienced Warehouse Supervisor to lead the daily operations of our Alexandria warehouse. Reporting to the Warehouse & Logistics Manager, this role is key to ensuring our warehouse runs safely, smoothly, and efficiently - delivering the high quality service our clients expect.

 Key Responsibilities will include:

• Oversee day-to-day warehouse operations including picking, packing, receipting, dispatch, and stock movements

• Allocate tasks and resources to meet daily targets and service levels
• Lead, coach, and support the warehouse team with regular toolbox talks, on-the-job training, and performance feedback
• Ensure accurate stock control through cycle counts, stocktakes, and timely adjustments in ERP/WMS systems
• Maintain safe, clean, and efficient work areas, ensuring compliance with WHS policies and environmental practices
• Monitor and escalate stock discrepancies, delivery issues, or operational concerns as needed
• Collaborate with internal teams (Customer Service, Purchasing, Inventory) to resolve fulfilment or stock issues
• Promote continuous improvement by identifying process gaps and training needs
• Respond quickly to operational challenges and minor people or product-related issues on the floor

You’ll lead from the floor, supporting the team while overseeing day-to-day functions including receipting, stock organisation, picking, packing, and dispatch. Acting as the eyes and ears on the ground, you’ll work closely with Fulfilment & Customer Service team, freight forwarding partners and inventory specialists to keep operations in sync and ensure the safety of our people and our products.

Requirements

We need you to bring…

• 2+ years of experience in a warehouse environment, with prior team leadership or supervisory experience

• Strong organisational skills and a high level of attention to detail, particularly around stock quality and packing procedures
• Confident using computers, ERP and WMS systems (NetSuite experience highly regarded)
• A valid forklift licence (essential) and experience with safe loading and unloading practices
• Physically fit and comfortable in a hands-on, fast-paced environment
• Excellent communication skills with a clear, calm manner - confident both face-to-face and over the phone
• Able to work independently while collaborating effectively with sales, procurement, and logistics teams
• A commitment to following OHS procedures and safe work practices in line with company and legislative standards
• A customer-focused attitude with a friendly, approachable manner
• Reliable, punctual, and motivated - ready to jump in and support the team wherever needed
• A strong desire to learn, grow, and contribute in a collaborative team environment

Please note we require full permanent working rights for this position.

Benefits

In return, we’ll give you…

Perks, benefits and the space to grow. We offer a competitive salary, a comprehensive benefits package and plenty of opportunities for career growth and development. This includes:

• The opportunities you need to grow, develop and craft a career you’re proud of within the global Eco Outdoor business
• Enhanced parental leave, so you can look after you while you welcome a new human
• An employee assistance program
• A 50 per cent off employee discount on Eco Outdoor products
• Company-sponsored shenanigans and activities to connect with your team and the broader Eco Outdoor crew, from axe-throwing escapades to lawn bowls and trivia nights
• A culture of incomparable hospitality and care, epitomised by free snacks, drinks and endless coffee in the office
• The opportunity to give back via our internal Social Housing and Sustainability teams.

OK, you want to know what you’re getting yourself into? Let us introduce ourselves.

Established in 2001 by expert minds from the landscape design and construction industries, Eco Outdoor is an Australian-founded global brand with showrooms in Australia, New Zealand and North America. We’re constantly experimenting, innovating and pushing creative boundaries, delivering the highest-quality natural stone and architectural surfaces (and outdoor furniture collections) to the international architecture market.  

We employ around 130 people across the globe, all of whom are dedicated to innovating, crafting and providing remarkable products and unbelievable hospitality to our clients and collaborators in the architecture and design space. We thrive on constant reinvention, regular development opportunities and a passionate culture grounded in connection and involvement.

We’re a tribe of collaborators, critical thinkers, problem-solvers and challenge-embracers, and we nurture our incredibly talented people to put their best foot forward every day. That starts with our core values – Be a Game Changer, Only Accept Awesome, Play as a Team, Be Curious, Get Fired up – which are deeply ingrained in our culture. Basically, we’re all about fostering an innovative, industry-leading, collaborative, creative, passionate team to reach their fullest potential. That’s good for humans and good for business.

If this sounds like your kind of gig…

We’d love to hear from you. If you need more information before you apply, check out our website, LinkedIn or Instagram. If you have questions those sites don’t answer, flick us a line at people@ecooutdoor.com.au – unless you’re a recruitment agency, in which case: no, thanks. We’ve got this one covered.