Warehouse Supervisor

The Warehouse Supervisor oversees daily warehouse operations, ensuring the efficient receipt, storage, and dispatch of goods. This role involves managing a team, maintaining inventory accuracy, ensuring safety compliance, and improving warehouse processes to optimize efficiency.

Daily Warehouse Operations:

Oversee Receiving, Storing, and Shipping:

• Supervise the accurate and timely receipt of incoming shipments, including verifying quantities and inspecting for damages.
• Ensure proper storage of goods, optimizing warehouse space and maintaining organization.
• Coordinate the picking, packing, and shipping of orders, ensuring they are processed accurately and dispatched on time.

Manage Workflow and Schedules:

• Plan and coordinate daily warehouse activities, assigning tasks to team members based on workload and priorities.
• Monitor workflow to ensure efficiency and adjust schedules as needed to meet operational demands.

Inventory Control and Management:

Inventory Accuracy:

• Maintain accurate inventory records in the Warehouse Management System (WMS), ensuring real-time updates for all inventory movements.
• Conduct regular cycle counts, physical inventories, and reconciliations to identify and resolve discrepancies.

Stock Replenishment:

• Monitor inventory levels and coordinate with procurement to reorder supplies and materials as needed to prevent stockouts.
• Ensure proper labeling and organization of inventory to facilitate easy retrieval and reduce picking errors.

Team Supervision and Development:

Staff Management:

• Lead, train, and mentor warehouse staff, providing guidance on best practices and operational procedures.
• Conduct performance evaluations, set goals, and provide regular feedback to team members to drive continuous improvement.

Staff Scheduling:

• Create and manage work schedules, ensuring adequate staffing levels to meet operational requirements, including overtime management as needed.
• Handle time-off requests, attendance tracking, and disciplinary actions in accordance with company policies.

Safety and Compliance:

Enforce Safety Standards:

• Ensure compliance with all health and safety regulations, conducting regular safety audits and inspections to identify potential hazards.
• Implement and enforce safety protocols, including the proper use of personal protective equipment (PPE) and safe material handling practices.

Training and Emergency Preparedness:

• Conduct safety training sessions for new hires and ongoing training for all staff to maintain a high level of safety awareness.
• Develop and maintain emergency response plans, conducting drills and ensuring staff readiness for potential incidents.

Requirements

Education:

• High school diploma or equivalent.
• Additional certifications in logistics, supply chain management, or warehouse management are preferred.

Experience:

• Minimum of 3 years of experience in a warehouse or logistics environment, with at least 1 year in a supervisory role.

Technical Skills:

• Proficiency with Warehouse Management Systems (WMS) and other inventory management software.
• Basic computer skills, including Microsoft Office (Excel, Word).

Key Skills:

Inventory Management:

• Accurate tracking and auditing.

Process Improvement:

• Streamlining operation.

Leadership Skills:

• Proven ability to lead, train, and motivate a team.
• Strong decision-making and problem-solving abilities.

Physical Requirements:

• Ability to lift and move heavy items as needed.
• Willingness to work in a warehouse environment with potential exposure to varying temperatures.

Communication Skills:

• Effective verbal and written communication skills.
• Ability to collaborate with different departments and levels of management.

Organizational Skills:

• Strong organizational and multitasking abilities to manage multiple tasks and priorities.

Safety Awareness:

• Knowledge of health and safety regulations and the ability to enforce them within the warehouse.