Job Overview:

As a Marketplace Supervisor, you will play a vital role in helping support the onsite Culinary or Marketplace teams in handling day to day operations. This individual needs to be able lead the team to execute operational SOP’s both effectively and efficiently. This includes, but not limited to, handling receiving, inventory, storing and distributing all products within the Marketplace. In addition, this individual will be responsible for purchasing ingredients and scheduling staff.

Key Responsibilities:

Operational Oversight:

• Supervise receiving processes, ensuring accurate inspections and storage of products.
• Conduct regular inventory counts and manage reorder levels to maintain stock availability.
• Oversee product returns and ensure proper documentation and restocking.
• Create and manage employee schedules to ensure operational efficiency.

Warehouse Organization and Maintenance:

• Operate pallet jacks and other warehouse equipment to move inventory safely and efficiently.
• Ensure the organization of dry storage, walk-ins, and freezer areas within the marketplace.
• Maintain a safe, clean, and well-organized working environment.
• Conduct routine inspections to ensure compliance with safety and cleanliness standards.

Process Implementation and Improvement:

• Focus on and implement efficient processes for:
  • Receiving and inventory management.
  • Ordering and vendor coordination.
  • Product returns and exchanges.
  • Employee scheduling and task assignment.
• Identify opportunities to streamline workflows and improve productivity.
• Perform miscellaneous tasks and duties as assigned by leadership.

Qualifications:

• Ability to work in a fast-paced environment.
• 3–5 years of experience in warehouse operations, with at least 1–2 years in a supervisory role.
• Bachelor’s degree in Supply Chain Management or related field preferred.
• Proficiency in warehouse management systems (WMS) and inventory software.
• Excellent organizational and multitasking abilities, with the capacity to prioritize tasks effectively.
• Exceptional communication and interpersonal skills, with the ability to motivate and inspire a team.
• Flexibility to work evenings, weekends, and holidays as required.
• Forklift certification is preferred.
• Authorized to work in Canada
• Experience in operating a pallet jack preferred.
• Experience in the food industry (meal prep, food manufacturing, or wholesale distribution) is strongly preferred.
• Familiarity with inventory and order management software is a plus. Experience with WholesaleWare is highly desirable.