Warehouse Shift Supervisor

About us

Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste.

The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.

As our organisation continues to grow, we are always looking to attract new talent.

Details of location and shift pattern:

Location: Company Shop Group, Tankersley Distribution Centre, Wentworth Way, Wentworth Industrial Estate, Tankersley, Barnsley, South Yorkshire S75 3DH

Salary: £32,333 per annum

Shifts/hours: 40 hours per week working on the PM shift, Tuesday – Saturday

2:00pm-10:00pm Tuesday - Friday and 08:00am-4:30pm on Saturday

Please note: Warehouse Team Supervisors are required to be flexible when working, in order to cover the operational hours, which includes weekends and bank holidays. The job holder may also be required to deputise for the shift manager.

Requirements

About the role

The role will see direct managerial responsibilities across various teams who are managing the operational activity, with up to 20 colleagues across a team. We are looking for an individual who is currently in a Supervisory role and has experience within Production, Packing and Warehousing. You will be required to hit the ground running and demonstrate a solid commitment to delivery whilst adhering to quality, health and safety, food and environmental standards and processes.

This role would be ideal for an individual with previous Food manufacturing, Retail or an FMCG Supervisory background.

Accountabilities and Responsibilities

• Daily management of a dynamic operational environment that may be impacted by deliveries, systems and processes
• Oversee the day-to-day operational activity across all areas including home shopping, chill produce, FLT and warehouse, tray sortation, stock control, goods in/out
• Monitor workflow, identify any potential risk that may impact SLA’s and agree timely corrective action through to resolution
• Flexible, fast and effective re-deployment of staff to meet daily challenges and ensure targets/customer expectations are fully met
• Adhere to all environmental, food safety and quality/ hygiene procedures when undertaking duties with specific reference to CCP’s, escalating as required
• Drive change and continuous improvement - constantly looking for operational improvements, sharing knowledge and lead by example
• Ensure Health & Safety instructions and procedures are followed:
• Machinery, equipment, or vehicles used within the work area are maintained, correctly guarded and meet Health & Safety requirements
• Personal Protective Equipment (PPE) is provided, used, and stored appropriately
• Health & Safety issues raised with departmental managers in a timely manner
• Record/report all accidents and near misses
• Report all hazards, safety shortcomings or anything that could result in serious or imminent danger
• Perform investigations in Health & Safety and compliance breach and deviations from procedures, ensure investigation reports and corrective/preventative actions are closed out

Colleagues

Management of staff, to include:

• Regular 121’s, document discussions and follow up actions/ feedback
• Absence monitoring
• Disciplinary and grievance issues in accordance with Company Shop policies
• Recruitment and onboarding of new staff
• Engage your team both within your department and within other departments to support cross functional and positive working relationships
• Regular team briefings, strive to create a team environment through effective communication, motivation, equality, and encouragement
• Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams’ skills and capabilities
• Lead and develop members of your team to deliver performance against plan and ensure they deliver the tasks they are accountable for
• Ensure that all members of your team adhere to all Company Shop Group policies and procedures
• Active promote and encourage the reporting of any near misses and accidents
• Support, develop and coach all members of your team using development and succession planning tools
• Keep up to date with information relevant to your department and cascade accordingly to your team
• Ensure that all Food Safety and Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
• Actively promote good Health & Safety instructions, initiatives, and training across the site

Knowledge, Skills and Experience

• Proven record of people management in a large-scale operation whilst managing a team of staff
• Solid interpersonal skills with an ability to anticipate and rectify potential problems
• Lead by example and always uphold Company Shop Group values
• Ability to build and maintain effective working relationships
• To be flexible and adaptable to support the needs of the business
• Strong operational and technical knowledge of your departmental area
• Ability to effectively plan, organise and manage own workload
• Able to work to strict deadlines
• Service focused mindset for both internal and external customers
• Solution focused mindset bringing solutions and opportunities
• A desire to continually focus on your own continued professional development

Benefits

Why you’ll love Company Shop Group

• Free membership to Company Shop for you and 10 x nominees
• Contributory pension scheme
• Annual Flu Injections, High Street and Leisure discounts and on-site Parking
• Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
• Life assurance benefit