E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that.
We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience.
Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener.
Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way.
About the role 🚀
Daily presence required onsite at the warehouse
Drive KPIs for a top-notch merchant experience
- Ensure compliance with operational guidelines and strict SLAs
- Deliver performance reports and corrective action plans as needed
Enhance processes and systems
- Identify systemic issues and propose improvements
- Recommend and implement strategies to boost efficiency
- Capture best practices to refine SOPs
- Oversee warehouse transformation initiatives, such as mechanization projects
Serve as Bigblue’s onsite operations manager
- Act as the escalation point for internal and external stakeholders
- Cultivate strong relationships with warehouse stakeholders
- Provide operational insights to Growth and Customer Success teams
- Lead warehouse tours for prospects and existing customers
- Track and analyze costs, recommending ways to reduce expenses
- Manage a direct team
Requirements 🙌
3-5 years in e-commerce warehouse operations, including inventory management, order fulfillment, and quality control.
Fluency in French & English
Excel proficiency and data-driven decision-making
Excellent written and verbal communication skills
Valid driver’s license
A proactive “doer” mentality with daily onsite engagement
High adaptability and problem-solving skills
Desired
Entrepreneurial spirit and curiosity about 3PL, e-commerce, and tech tools
Passion for logistics
Bonus:
Knowledge of 5S is a plus
Certifications in logistics or supply chain management
SQL knowledge
Strong negotiation skills
Why join Bigblue
💼 High impact role: Be at the center of our growth journey and help shape the team that will power Bigblue’s future.
💙 Founders-led company with an innovative, caring culture.
🚀 Fast-growing scale-up: Join a well-funded, early-stage company where your work will have immediate and visible results.
🌍 International environment: Work across Paris, Madrid, London, and our European warehouse network.
🍱 10€ meal voucher per worked day (55% paid by Bigblue) + unlimited free snacks at the office.
🧘♀️ ClassPass membership for fitness & wellness.
🖥️ MacBook or any setup you need — your choice of equipment to do your best work.
🩺 100% health insurance coverage with Benefiz.
Regardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, age… At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger.
Because what we value first and foremost are curiosity and growth-driven minds. So, regardless of who you are and how many “boxes” you tick on the job description, if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, APPLY.
