Warehouse & Fulfilment Manager

About Lyka:

Lyka was founded in 2018 by Anna Podolsky, inspired by her dog, Lyka, who was suffering from chronic health issues despite being on “premium” kibble. Together with Gabriel Guedes (COO) and Dr. Matthew Muir (Integrative Veterinarian), they built Lyka from the ground up with one core belief: better food can radically improve a pet’s healthspan and quality of life.

Lyka’s meals are vet-formulated and gently cooked from real food ingredients. Delivered via a flexible subscription model, Lyka meals have driven remarkable improvements for tens of thousands of customers, supporting gut health, reducing intolerances, improving energy and mobility, and even promoting hair growth.

What began as home-cooked meals has since scaled into one of Australia’s fastest-growing consumer companies, a vertically integrated, tech-enabled brand that is transforming pet health nationwide.

Lyka now operates from two offices, Sydney (HQ) and Melbourne, with three state-of-the-art food production facilities (two in Sydney, one in Melbourne) and a growing national footprint.

At Lyka, we’re not just selling pet food—we’re pioneering a new standard of wellness for pets. With strong product-market fit, deep customer love, and a track record of rapid growth, we’re now entering our most ambitious chapter yet: building a generational brand and category-defining business with global impact.


The role:

This is a senior, hands-on leadership role for someone who knows how to run a high-performing warehouse and fulfilment operation in a regulated food environment.

You’ll be responsible for warehousing and fulfilment across our Dandenong South manufacturing site and the National Fulfilment Centre. This role sits at the heart of our operations and plays a critical part in making sure product is stored, handled and delivered safely, compliantly and on time.

You won’t just be keeping the wheels turning. You’ll be setting standards, developing leaders, and helping shape how our operation scales.


What you’ll do

You’ll lead the day-to-day warehousing and fulfilment operation, owning safety, food quality, compliance and performance across the site and network. A big part of your role is building a strong culture on the floor, coaching Team Leaders and operators, and making sure standards are lived, not just written down.

You’ll ensure the warehouse operates in line with food safety, quality and environmental requirements, including FSSC 22000, HACCP and GMP. You’ll keep the operation audit-ready at all times, with strong traceability, stock control and cold-chain integrity from receivals through to dispatch.

You’ll work closely with Operations, Manufacturing, Supply Chain and Logistics to make sure production plans are supported, orders go out on time, and issues are resolved quickly. When things don’t go to plan, you’ll lead investigations, identify root causes and put practical fixes in place.

You’ll also play a key role in continuous improvement, helping embed operational excellence, 5S and LEAN ways of working, and driving consistent use of our WMS across inbound, storage and outbound activities.

Requirements

What we’re looking for:

You’re an experienced Warehouse or Fulfilment Manager who has led teams in a fast-paced FMCG or food manufacturing environment. You’re comfortable running a complex operation with multiple shifts, high volumes and strict quality and safety standards.

You know food safety systems inside out and have hands-on experience working with HACCP, GMP and ISO-aligned quality frameworks. You’re confident leading audits, managing non-conformances and maintaining full traceability.

Just as importantly, you’re a people-first leader. You enjoy developing others, setting clear expectations and holding teams accountable in a calm, practical way. You’re visible on the floor, communicate well with stakeholders at all levels, and take pride in building a strong, engaged team culture.

You’re organised, systems-minded and comfortable using WMS and operational reporting to drive better outcomes. You’re also flexible and pragmatic, understanding that manufacturing and fulfilment don’t always run to a perfect plan.

Benefits

• Work in a fast-growing start-up, experiencing what goes on behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expand. We provide an annual L&D budget for you to continue your personal development.
• Work for a sustainability-focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet wellness company and we’re always looking at ways for us to improve sustainability practices.
• Be part of a diverse top-talent team, coming from widely different backgrounds and geographies.
• Up to 18 weeks of paid parental leave top-up
• Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training and care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal-opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.