Warehouse Ambassador

TLDR

Support Inbound Shoe operations by monitoring inventory productivity and quality, ensuring high standards are met for customer satisfaction.

Who we are About The Black Tux  We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time. About the team Our Warehouse Operations team is the heartbeat of our fulfillment process, expertly managing everything from inbound shipments to outbound deliveries, including returns, picking, packing, and shipping. Their precision and dedication ensure every customer receives the perfect fit, on time, so they can feel confident and look their best for life’s most memorable moments. By keeping operations seamless and customer-focused, this team plays a pivotal role in delivering experiences that help our customers own their most special occasions About the role The Black Tux is seeking a Warehouse Ambassador to support Inbound Shoe operations at our Pittston, PA warehouse. The Ambassador is responsible for monitoring all productivity and quality of all outgoing inventory. This position will also ensure that orders are leaving with the customer in mind to uphold our high-quality standards. The position will report to the Area Manager.  An ideal candidate will serve as a positive example of performance, safety, and reliability for the rest of the team. What You’ll Do
  • Train new and existing associates on functions
  • Retrain associates who need additional help or training
  • Ensure all labor is conducted following the floor plan
  • Maintains 5S conditions of the work area 
  • Follow company safety policies, procedures, and encourage other associates to do the same
  • Notify the lead or manager about quality and/or safety issues
  • Follow the standard operating procedures and notify a lead or manager in case of any challenges performing the function as prescribed in SOP
  • Maintain work pace at an assigned throughput (TPH) rate while maintaining the highest level of quality
  • Notify the lead of the shortage of supplies
  • Perform other duties as assigned by the lead or manager, such as additional departments you have been trained in
  • Must be willing to fill in for the lead in their absence
  • Ability to work with others as a team for operational needs, project initiatives, or concerns
  • Who You Are
  • 2+ years of experience in a warehouse environment
  • Bilingual (Spanish/ English) is required
  • Previous experience in training  or a leadership position 
  • Fast and efficient while maintaining a focus on safety, quality, and close attention to detail
  • Naturally curious to understand themself and their work better 
  • Understands general warehouse concepts such as 5S, Lean, PPE, MSDS, Root Cause Analysis - Korber knowledge is a plus
  • Collaborative nature, both when working with others and taking on a project 
  • Takes pride in punctuality for themselves and their team
  • Working knowledge of Gmail, Google Sheets, and/or Excel, Google Docs
  • Perks and Benefits
  • Competitive medical, dental, vision, and disability plansOption to participate in a 401(k) plan through Betterment 
  • Generous paid time off 
  • One Medical and Wellhub (Gympass) membership
  • Free snacks & beverages
  • Paid company-recognized holidays aligning with our holiday pay policy
  • Employee engagement & cultural events
  • Discounts on garment rental and purchases for you, your partner, and friends & family
  • Bi-annual compensation review process
  • Diversity, Equity, Inclusion and Belonging 
    We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all.

    The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.

    Privacy Policy Notice disclosed here.

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    Benefits

    Free Meals & Snacks

    Free snacks & beverages

    Health Insurance

    Competitive medical, dental, vision, and disability plans

    Garment rental discounts

    Discounts on garment rental and purchases for you, your partner, and friends & family

    Paid Time Off

    Generous paid time off

    The Black Tux designs and manufactures modern formal wear, focusing on achieving an exceptional fit through the use of high-quality natural fabrics. Catering to individuals looking to feel confident on special occasions or everyday events, we offer a unique combination of online predictive fit technology and personalized assistance from expert stylists in our physical showrooms.

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    Salary
    $19 per hour
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