Ward Clerk

Union: CUPE TW Clerical
Number of Vacancies: 1
Site: Toronto Western Hospital 
Department: MSNICU
Reports to: Nurse Manager
Wage range: $28.64 – 29.52 per hour (start rate in accordance with collective agreement)
Shifts: 8 hours Evenings/Nights/Weekends and occasional weekdays (0730-1530) (1530-2330)  (2330-0730)
Hours: up to 24 hours per week
Status: Permanent Part-Time
Closing Date: January 8, 2026

Position Summary:
Ward Clerk practices in accordance with relevant legislation/standards, meeting the legal and ethical requirements of the profession.

Duties

• Performing reception responsibilities
• Providing clerical support
• Organizing and maintaining patient charts, electronic and paper information filing systems
• Performing patient administration functions including scheduling and coordinating appointments/meetings/events
• Maintaining written and/or electronic calendar/schedules, etc.
• Coordinating unit administrative functions
• Ensuring the efficient operation of the unit, within the scope of authority
• Performing other duties consistent with the job classification, as required

• Completion of Grade 12 or equivalent
• Minimum one (1) year recent related clerical experience
• General knowledge of office practices, processes, and procedures
• Previous on-the-job computer word processing/spreadsheet experience
• Good data entry/keyboarding skills
• Excellent organizational, time management and prioritization skills
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Good problem-solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situations
• Knowledge of Emergency Assistance Codes
• Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
• Experience working in a Microsoft Office software environment
• Experience working in a health care environment preferred
• Knowledge of Medical Terminology preferred 

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.