Waiter/Waitress, Kafeneio Deli & Souvlakeri

AI overview

Join a dynamic team at Kafeneio Deli and Souvlakeri, focusing on authentic Greek hospitality in a lively environment requiring strong communication and teamwork.

At Costa Navarino, in collaboration with Chef Alexandros Tsiotinis, our restaurant portfolio offers different expressions of Greek and Mediterranean hospitality. From the refined yet relaxed dining experience of Parafrasi by CTC — where contemporary culinary creativity meets thoughtful service — to the warm, traditional and flavour-driven character of Kafeneio Deli and Souvlakeri, each concept carries its own identity and rhythm. What connects them all is a shared commitment to quality ingredients, genuine human interaction and a service culture built on teamwork and consistency. As we prepare for the season, we are looking to grow our teams with individuals who take pride in their work, thrive in a dynamic environment and understand that hospitality is, above all, about people.

For Kafeneio Deli and Souvlakeri, we are seeking energetic and guest-focused waitstaff who can thrive in a lively and fast-paced environment. These concepts are rooted in traditional Greek hospitality, everyday flavours and a warm, approachable service style. The role requires efficiency, adaptability and a positive attitude, ensuring that every guest feels welcomed and genuinely cared for. Authenticity, teamwork and good communication skills are key elements for success in these positions.

Responsibilities

Prepare and organize mise en place based on daily outlet needs, to ensure smooth operations as per brand standards.
Excellent knowledge of menu and retail items, demonstrating selling and upselling skills, as per outlet goals.
Greet and welcome guests in a courteous manner. Take orders using the PDA system and serve with accuracy, following brand standards and H&S protocols. Make recommendations to guests, as per outlet targets.
Maintain and adhere to billing policies and procedures, ensure client’s personal data protection.
Communicate special requests from guests to the F&B and culinary team, regarding allergies or specific preferences, to ensure excellent customer service is provided.
Carry out position allocated tasks during shift and provide a detailed handover at the end of the shift, focusing on continuous improvement on a daily basis.
Manage guest’s expectations, and attend to their needs, in a proactive and positive manner.
Assist in all BOH preparations when necessary, ensuring teamwork and effective communication is maintained.
Maintain high standards of personal hygiene and preserve a clean and tidy work area at all times.
Follow all H&S rules, restaurant's policies, SOPs and Brand Standards at all times. Guide and encourage team to do the same.
Attend all trainings and seminars provided by the company and continuously remain updated for all trends and market news

Requirements

Two years of experience in the Food and Beverage industry with Service experience.
High school diploma.
Fluent in both Greek and English, with proficiency in German and/or Russian considered an advantage.
Proficient in MICROS and POS systems.
Basic knowledge of wine.
Excellent communicator who engages and captivates guests from diverse backgrounds, demonstrating proper communication etiquette with both internal and external clients.
Composed demeanor and strong professional integrity.
Ability to train and lead others, serving as an inspiring team player.

Benefits

Competitive Compensation Package
Ongoing Training & Development Opportunities
Exposure to an International Work Environment