At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Role Overview
As the VP of Transformation, you will be the architect of the company’s future operating model and drive the most critical initiatives to transform the company. Reporting directly to the COO, you will lead the design and execution of cross-functional initiatives aimed at accelerating growth, improving operational efficiency, and fostering a culture of continuous evolution. You will bridge the gap between high-level strategy and frontline execution, ensuring that our $3B enterprise remains agile in a shifting market.
This role is ideal for a strategic thinking leader with emotional insight, who is capable of redesigning complex systems while keeping the workforce engaged and motivated. This is not just a PMO role—it is more about enterprise architecture and cultural change. This is an invitation to rewrite the DNA of a multi-billion dollar company. You will have the mandate and the executive air cover to make a lasting impact.
Key Responsibilities
The Ideal Candidate Profile
We are looking for a unique blend of "The Architect" (High IQ) and "The Coach" (High EQ).
Qualifications
• 15+ years of progressive leadership experience in large scale operations, strategy, consulting, or transformation management.
• Proven track record of delivering $50M+ in measurable value through transformation initiatives.
• Exceptional communication skills, with the ability to "translate" complex strategy for any audience.
• MBA preferred
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
[Temp Description] Why NICE? NICE works with organizations of all sizes to create extraordinary and trustworthy customer experiences that build deeper brand loyalty and relationships that last. But, of course, world-class cloud software and incredible customer experience don’t build themselves. Every success at NICE starts with the passionate, collaborative people who work here—all committed to pushing the envelope of what technology can do for our customers, while also striving for individual and collective growth.
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