Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

The VP, Privacy Compliance is responsible/assisting with developing, implementing, and overseeing the bank's comprehensive consumer compliance and privacy programs. This senior leadership role ensures the bank maintains compliance with applicable banking regulations and consumer protection laws with a specific emphasis on privacy requirements, while supporting strategic business objectives.

Responsibilities:

Develop and oversee the implementation of comprehensive consumer compliance and privacy programs across the banking organization
Provide strategic direction for consumer compliance and privacy initiatives while ensuring alignment with the bank's business goals
Lead compliance risk assessments related to consumer protection regulations and privacy laws applicable to banking
Monitor changes in banking regulations, consumer protection laws, and privacy regulations (including GLBA, FCRA, UDAAP, Regulation Z, Regulation E, CCPA/CPRA, etc.) and implement necessary program adjustments
Collaborate with legal, information security, and operations departments to implement consumer-focused compliance controls and privacy by design principles
Develop and manage consumer disclosure policies, procedures, and standards for banking products and services
Oversee data breach prevention, detection, and response protocols specific to banking customer information
Serve as a key subject matter expert on consumer banking regulations and privacy requirements to senior leadership
Manage relationships with banking regulatory authorities (OCC, FDIC, Federal Reserve, CFPB, etc.)
Build and lead a team of consumer compliance and privacy professionals and establish appropriate training programs
Report on compliance metrics and program effectiveness to executive leadership and the Board

Qualifications:

Bachelor's degree required, advanced degree in law, business, or related field preferred
10+ years of experience in banking compliance, with emphasis on consumer protection and privacy regulations
Deep knowledge of banking regulations in particular state and federal privacy regulations including GLBA, RFPA, FCRA/FACTA, ECPA, California’s CCPA/CPRA, Virginia’s VCDPA, Colorado Privacy Act, and relevant state banking laws
Demonstrated expertise in privacy principles, data governance frameworks, and information lifecycle management as they apply to banking customer data
Proven track record of proactively monitoring regulatory developments and successfully implementing changes to compliance programs in response to evolving privacy legislation
Experience developing cross-functional privacy impact assessment methodologies and data mapping processes to ensure comprehensive regulatory coverage
Ability to translate complex regulatory requirements into practical banking solutions

#LI-JJ1 #LI-Hybrid #LI-Onsite

Salary Range: $200,000.00 - $220,000.00

Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.

VP, Privacy Compliance

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