VP, People Operations

AI overview

The VP of People Operations will design systems that support a growing, resilient global team while partnering across the organization for operational excellence.
About Us: Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service. Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization. Product Offering:  Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include: Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services. Tokenization: Securely stores and manages payment data with a universal tokenization service. Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs. Payment Vault: A secure storage solution for sensitive payment information. Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security. About the Role: Spreedly is entering an exciting chapter of growth. With new opportunities on the horizon, we’re building for scale, not just in our product and customer base, but in our people and culture. The VP of People Operations sits at the center of this journey, designing systems and programs that keep us compliant and efficient while also enabling connection, growth, and resilience across our global team. Reporting to the CFO and partnering closely with Legal, Finance, IT, and leaders across the organization, this role balances operational excellence with cultural stewardship. The VP anticipates workforce, regulatory, and technology shifts, delivers data-driven insights, and creates an environment where people feel supported through growth and change. Responsibilities:
  • Lead People Strategy & Executive Partnership
  • Serve as a trusted advisor to the CFO and executive team, aligning people strategy, organizational structure, leadership effectiveness, and workforce planning with business goals.
  • Oversee Global People Operations
  • Ensure flawless execution across onboarding, HRIS, payroll, compliance, and benefits while building scalable global employment frameworks for regions such as Canada, Europe, and LATAM.
  • Build Scalable Systems & Automation
  • Own the People Systems roadmap, selecting and implementing modern HR technology, automation, and AI that reduce manual work, increase accuracy, and future-proof operations.
  • Drive People Analytics & Workforce Insights
  • Deliver clear dashboards, forecasting, and workforce modeling in partnership with Finance to inform headcount planning, hiring decisions, team health, and organizational performance.
  • Strengthen Leadership Capability & Manager Enablement
  • Equip leaders with consistent frameworks for performance management, engagement, succession planning, and difficult conversations to build high-functioning, resilient teams.
  • Partner on Talent Acquisition Strategy
  • Collaborate with Talent Acquisition to improve hiring velocity and quality, refine competency models, elevate the hiring bar, and align hiring with organizational design and capacity planning.
  • Develop Scalable Compensation & Leveling Frameworks
  • Standardize compensation, leveling, and promotion practices to ensure fairness, clarity, competitiveness, and alignment with business priorities.
  • Lead Change Management Across the Organization
  • Establish change frameworks and communication plans that support smooth transitions during scaling, restructuring, product shifts, or strategic realignment.
  • Own People Components of M&A
  • Lead due diligence, integration, communications, and cultural alignment for People Ops during mergers and acquisitions, providing stability and clarity through transitions.
  • Create Values-Aligned, Repeatable People Programs
  • Build programs that strengthen company culture, improve retention, reduce ambiguity, and help managers and employees operate with confidence and clarity at scale.
  • Requirements:
  • 8+ years of progressive People Operations experience, including 5+ years in senior leadership within fast-growth technology environments.
  • Demonstrated success scaling companies from $50-150M, with global workforce and compliance experience.
  • Proven experience supporting M&A activity, including due diligence, integration, and change management. 
  • Deep expertise across HR operations: HRIS, payroll, benefits, compliance, and international labor laws.
  • Strong fluency in people analytics and workforce planning; able to translate data into actionable business strategy.
  • Proven track record leading cross-functional initiatives with Finance, Legal, IT, and senior executives.
  • Experience managing multi-country HR operations, offshoring practices, and engineering-heavy organizations.
  • Executive presence with strong EQ; able to represent People Ops confidently to senior leadership.
  • Deep knowledge of modern human capital systems such as Rippling or Remote, Radford, 15Five, Lattice, Google Workspace, and Slack.
  • Exceptional communication skills with a bias toward scalable, repeatable solutions.
  • Additional Skills We Value:
  • Experience in a SaaS environment
  • We Offer Our US-Based Employees:
  • Competitive salary + Equity
  • Outstanding Medical and Dental benefits, including 100% employer-paid options
  • Company-paid Life and Disability insurance
  • Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
  • Open Paid Time Off policy + 12 weeks of paid leave for new parents
  • Matching 401(k) plan (5% up to $5,000 yearly)
  • $1,000 annual professional development stipend
  • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
  • Access to company-paid professional coaching service
  • Visits to HQ in Durham, North Carolina for remote employees
  • We champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here.

    --

    Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

    Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.

    At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in California or New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.

    We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.

    --

    #LI-AE1

    Perks & Benefits Extracted with AI

    • Health Insurance: Outstanding Medical and Dental benefits, including 100% employer-paid options
    • Learning Budget: $1,000 annual professional development stipend
    • Professional coaching service: Access to company-paid professional coaching service
    • Paid Time Off: Open Paid Time Off policy + 12 weeks of paid leave for new parents

    Build best-in-market payment systems by connecting to any payment service. Enable, optimize, and analyze online revenue with Spreedly’s flexible payments platform.

    View all jobs
    Get hired quicker

    Be the first to apply. Receive an email whenever similar jobs are posted.

    Ace your job interview

    Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

    People Operations Q&A's
    Report this job
    Apply for this job