VP of People and Culture, Shared Services

About Indigenous Pact PBC, Inc:

Established in 2017 Indigenous Pact PBC, Inc., a certified B-Corporation, set out on a mission to create health equity for American Indians and Alaskan Natives. As part of a global movement of certified B-Corporations, we aim to balance purpose and profit by meeting the highest social, environmental, legal, and public standards to build a more sustainable and inclusive economy.

Indigenous Pact’s dedicated, experienced, and knowledgeable team brings decades of experience working in Indian Country. We help strengthen and improve the sustainability of Tribes and Tribal Organizations' health, wellness, and long-term care programs and services. Indigenous Pact specializes in developing customized and turn-key solutions to generate sustainable revenue, increase healthcare access, and improve health outcomes for all Native Americans. 

Job Description 

• Job Title: VP of People and Culture, Shared Services 
• Base Salary: $200 - $220k, based on experience and skill set. 
• Location: United States
• Work model: Remote
• Travel Requirements: Up to 25% local and national travel required.
• Reports to: Chief Executive Officer 

Job Summary: 

The VP of People & Culture, Shared Services plays a critical role in shaping the future of Indigenous Pact HR Shared Services. They are the People and Culture Leader within the organization and a member of the Care Leadership Team. They are tasked with developing, implementing and continuously improving the HR Shared Services Organization (SSO) through best practices, benchmarks and metrics. 

They work closely with the Director of People and Culture, Community Care, to ensure the P&C needs of all managed services are being delivered effectively. They bring SSO knowledge to the organization and are tasked with leadership of SSO people, processes and technology. They contribute to and consult on how to make Indigenous Pact a great place to work.

Essential Job Functions:

• Oversee the People and Culture needs of Indigenous Pact.
• Develop, implement, monitor and continuously improve the HR Shared Services Organization. 
• Manage the delivery of all HR services provided by the SSO, ensuring Service Level Agreements and delivery goals are being met. 
• Understand the full scope of Indigenous Pact's business operations, including all partnerships, and adapt shared services to effectively meet their evolving needs.
• Oversee HR analytics to identify trends and develop actionable recommendations that enhance the delivery of HR services and drive organizational impact.
• Collaborate closely with the Director, People & Culture, Community Care to ensure P&C strategies effectively address the unique needs of the care communities.
• Lead and manage a team of HR professionals.
• Ensure compliance with all relevant labor laws and regulations.
• Foster a positive and inclusive work culture.
• Drive organizational change and transformation initiatives.
• Provide strategic HR advice to senior leadership. 

The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by the supervisor.

Required Skills/Abilities:

• Exceptional verbal/written communication skills and interpersonal skills.
• Ability to work in a team environment with aggressive deadlines and multiple priorities while staying a team player.
• Ability to travel frequently to out of State to client locations.
• Proven record of accomplishment of achieving business relationships.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Exceptional customer service skills.
• Ability to display a high level of integrity, professionalism, and confidentiality at all times.
• Proficient computer skills with experience with Microsoft Office Suite programs.

Education and Experience: 

• Degree in Human Resources, Business Administration, or a related field.
• 10+ years of experience in HR leadership roles.
• Experience developing and implementing an HR Service Delivery Model.
• Proven track record in developing and implementing HR strategies.

Physical and sensory demands: 

• This position will require extended periods of sitting, typing, and working on a computer screen.
• Close vision is required for computer work.

Working environment: 

• This is a remote position, with expected working hours of 9:00am to 5:00pm. Adjustment of working hours may be required to accommodate time zones.
• Local and national travel required - up to 25%

Why Choose Indigenous Pact?

Building a strong culture and exhibiting our core values is important to us. When you join Indigenous Pact, you are joining a team that values:

• Empathy is at the heart of everything we do—we listen, we understand, and we put ourselves in the shoes of others, whether it's our teammates, our clients, or the communities we serve.
• Wisdom is about learning from experience, being thoughtful in our work and making decisions that are grounded in knowledge and insight. It's about taking the time to get things right.
• Bravery is having the courage to take bold risks, challenging the status quo, and knowing that growth happens when we push our limits.
• Transformation drives us to continuously grow—both as a company and as people. It’s about not being afraid to change and to keep pushing forward in the pursuit of excellence.

Visit our Careers page (https://www.indigenouspact.com/careers) where we encourage you to learn more about the characteristics that are important to us (and we hope you bring them as well) such as Healthcare-focused, growth mindset, self-motivated, collaborative, resilient and adaptable. 

Beyond the job opportunity and incredible culture  we also offer:

• A competitive total rewards package, including 401(k), Medical, Dental, and Vision insurance
• Open, transparent lines of communication with leadership
• Committed to giving back to improve our communities and environmental impact
• A development-focused environment where you have autonomy to drive your career path

Indigenous Pact is an equal opportunity employer and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. Preference will be given to qualified native applicants; however, all qualified individuals are encouraged to apply. Must be able to provide Indian Preference documentation if claimed. If accommodation is required during any stage of the recruitment process, please contact any member of our HR team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.