VP of Growth Operations

Company Overview

Do you enjoy making a difference in a child's life, transforming education, and evolving learning? Come join Teachstone, the interaction company! Teachstone® was founded in 2008 to deliver the Classroom Assessment Scoring System® (CLASS®) nationwide and around the globe. Developed through years of research, the CLASS observation tool measures the interactions between teachers and children, which have been shown to drive learning and lifelong achievement. Teachstone helps organizations conduct classroom observations and provides professional development so that teachers improve, and children learn more. Our online subscription service, myTeachstone, simplifies CLASS implementation by combining observation data with a robust library of CLASS resources and professional development.

At Teachstone, everything we do is about improving the ways teachers interact with their students. We train coaches and observers, build and deliver online support programs, design professional development – all of it grounded in one proven fact: the interactions teachers have with students have a lasting impact on their academic and developmental success. By helping educators describe, measure and improve their interactions and relationships with students, Teachstone is transforming education nationwide, one interaction at a time.

Role Summary

We are seeking a strategic, data-driven operator to architect and scale our end-to-end Growth engine. At Teachstone, Growth encompasses Marketing, Policy, Sales, Client Strategy and Partnership Success. The VP of Growth Operations supports the systems, processes, insights, and enablement that enable teams across Growth to execute effectively across the full funnel: from first marketing touch in HubSpot, through sales execution in Salesforce, to onboarding, renewal, and expansion. This leader ensures growth strategy translates into clear, trusted execution making revenue performance visible, predictable and actionable for executive decision making.

Why This Role Matters

Teachstone is scaling: new segmentation, new markets, new roles, deeper data needs, and a maturing growth engine. We need a leader who can:

• Make the full funnel visible, predictable, and actionable.
• Standardize processes so Sales, Marketing, Policy, Client Strategy, and Success operate as one coordinated Growth system.
• Build the forecasting inputs, processes, and discipline that enable Finance to produce an accurate, trusted company forecast.
• Turn data into insights that drive market expansion and retention.
• Ensure tools, automation, and workflows reduce manual effort and accelerate revenue.
• Partner across the enterprise to align systems, data, and GTM decisions.

This is the person who makes the Growth machine work.

What You Will Own & Drive

Growth Systems, Data & Insights

• Define and govern Growth data requirements (lifecycle stages, attribution, routing logic, segmentation) in partnership with SysOps.
• Define Growth technology requirements and priorities to ensure tools align with business needs, empower teams, and deliver measurable value. Partner with SysOps for technical implementation, system administration, and governance — with Growth Operations owning business requirements and SysOps maintaining system integrity.
• Own the performance measurement strategy, executive dashboards and insight quality, including the creation of reporting for pipeline, bookings, renewals, utilization and marketing performance.
• Leverage internal and market insights to build operational infrastructure (segmentation, territory, resourcing models) that guides expansion strategy, resource allocation and execution. This role focuses on the strategic application of insights, partnering with Data and Analytics to operationalize findings into GTM actions.
• Ensure Growth processes and data models align with the company’s unified digital backbone.

Funnel & Operational Excellence

• Design and operationalize scalable GTM and lifecycle processes across acquisition, onboarding, renewal, and expansion.
• Identify bottlenecks and implement systemic, data-backed solutions to improve velocity and conversion.
• Support forecasting for pipeline, bookings, renewals, and capacity inputs, partnering with Finance for company-wide planning.
• Build the operational foundation for priority markets: segmentation rules, territory frameworks, coverage models, and performance visibility.
• Lead operational readiness for new products, pricing, packaging, and GTM updates.
• Establish and manage Growth operating rhythms; drive discipline in planning, prioritization, and performance measurement.

Cross-Functional Alignment & GTM Enablement

• Translate Growth strategy into clear, measurable processes supported by the right systems, data, and workflows.
• Define and enforce SLAs for lead quality, handoff, response time, and opportunity hygiene.
• Define enablement standards, success metrics and priorities to ensure teams are trained, equipped and supported to execute with consistency driving tool adoption and process clarity.
• Deliver GTM readiness: playbooks, documentation, contracting templates, packaging, pricing, and enablement.
• Partner with Sales, Success, Marketing, Policy, and Client Strategy leaders to streamline cross-functional handoffs and reduce friction.

Growth Operations, Contracting, RFP Operations & Team Leadership

• Build and lead a multi-disciplinary Growth Operations organization spanning Enablement, Contracting, RFP Ops, and Systems/Process Owners.
• Support the end-to-end contracting workflow (in partnership with Finance) to ensure speed, accuracy, compliance, and margin protection.
• Lead RFP strategy and execution, overseeing the RFP contractor and ensuring high-quality, high-win-rate submissions aligned to market priorities.
• Develop talent and shape a team capable of supporting a scalable, predictable revenue engine.

What Great Looks Like

• The funnel is visible, clean, and predictable.
• Forecasts are accurate and trusted.
• Growth teams operate with shared definitions, shared data, and shared rhythm.
• Priority markets and segments have clear dashboards and playbooks.
• New products, pricing, and packaging are rolled out cleanly and consistently.
• Sales, Success, Policy, Strategy, and Marketing experience fewer handoff issues and more velocity.
• Leadership has clear insights at their fingertips to make fast, confident decisions.

What You Bring

• 10+ years in Growth Operations, RevOps, Marketing Ops, or similar analytical operations roles in a scaling B2B environment.
• Proven ability to design and operationalize GTM processes that improve velocity, retention, and efficiency.
• Deep command of Salesforce, HubSpot/Marketo, analytics tools, and CRM data structures.
• Strong analytical skills and experience building dashboards, models, and insights that inform strategy.
• Excellent communicator who drives alignment and accountability across diverse teams.
• Expertise across the full customer lifecycle, from acquisition to renewal and expansion.
• Experience translating operational complexity into clear insights and recommendations for executive leadership.

What We Offer:

• Fair, Competitive Pay:  We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually. Prior salaries, negotiation skills, or fear of conflict don’t influence your pay.
• Salary Range: $128,900 - $161,100 , determined by your experience and skills
• Comprehensive benefits: Medical/dental, 401(k), PTO, insurance, development opportunities. Details provided at offer. Eligibility depends on your role and employment status.

Why Join Us?

You will be the first dedicated VP of Growth Operations, meaning you have an outsized role in defining our Growth teams operational DNA. This is a unique opportunity to build the strategic framework for a high-growth company. If you want to solve complex scaling problems and see your work convert directly into company growth, this is your moment.