We're seeking a senior marketing operator who can step into a complex, fast-moving turnaround and immediately drive performance across our trades retail portfolio (4 brands, ~$120-130M combined revenue, 9 company-owned locations). This is a player-coach role requiring someone who can both think strategically and roll up their sleeves to fix tactical blocking and tackling.
You'll work directly with our Fractional CMO to assess, stabilize, and rebuild our marketing operations ahead of peak season (March-April), while developing playbooks that will scale across our franchise system.
This is not a brand-building role. This is a performance marketing + RevOps + systems optimization role for someone who thrives in "fix-it-fast" environments.
Compensation & Logistics
Your Role
You will own the end-to-end marketing assessment and stabilization plan for your assigned brand(s). This is a high-intensity diagnostic and turnaround engagement — not steady-state marketing management. You’ll work under a fractional CMO leading the overall transformation, alongside other brand leads assessing the portfolio in parallel, with specialized triage SMEs supporting your work.
What You'll Do
Phase 1: Rapid Discovery
Phase 2: Stabilization
Phase 3: Team & System Buildout
Throughout the Engagement
What You Bring
Required:
1. Assessment Mindset - This is Priority #1
You know how to walk into complexity and figure out what’s actually broken vs. what’s just messy. You’ve conducted marketing assessments, agency audits, or turnaround diagnostics before. You can distinguish between symptoms and root causes, and you build defensible points of view that enable executive decision-making.
2. Full-Funnel Conversion Marketing Expertise
Deep expertise in demand generation across channels (paid search, SEO/GEO, local presence, content, attribution). You understand how lead gen works as a system, not just individual tactics. Experience with urgency-based or emergency services marketing is a plus.
3. Revenue Operations Understanding
You understand how marketing connects to sales and operations. You've evaluated CRM architecture, lead routing workflows, speed-to-lead, and system integrations. You think about the full revenue engine, not marketing in isolation.
4. Data Management & Reporting
Data-driven but not paralyzed by imperfect data. You can audit existing dashboards, identify measurement gaps, define KPIs that drive behavior, and design reporting systems that create accountability.
5. Strong Communicator & Synthesizer
You can conduct tough stakeholder conversations, synthesize complex findings into clear recommendations, and present to executives with confidence. You make complexity simple.
5. Home Services/Franchise Experience - Nice to have
Understanding of franchise operations, trades/field services, local market dynamics, or urgency-based purchasing. Don't let lack of this experience stop you from applying.
Ideal Background
What You Don’t Need to Be
You are not expected to be an expert in every channel or system. Triage SMEs will handle deep-dive execution in areas like SEO, paid media, CRM, data analytics, and telephony. Your job is to orchestrate the assessment, ask the right questions, synthesize the findings, and build the roadmap.
Why This Role Matters
This isn't about building a brand from scratch or running a steady-state marketing org. This is about fixing what's broken, fast, building a foundation for scale, and proving that the right systems and talent can turn around a struggling retail business.
If you're energized by assessment work, turnaround situations, and building order out of chaos - let's talk.
Team Structure
You’ll be embedded within a pod model alongside other senior professionals:
We Are Rosie is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, marital status, or any other status protected under federal, state, or local law.
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