VP & Head of Employee Banking

The role holder heads major business unit(s) - Employee Banking and Liability Sales. The role at this level has an accountability for achievement of business target and growth of the unit(s). Responsible for short/ long-term product acquisition strategies, Market based sales planning, Incentive schemes, providing input for product development, pricing and customer service strategies.

Essentially the role holder interprets and converts business strategies into highly focused business plans. Cascades and implements objectives as individual performance plans. An integral part of the role is effective interface management with customers at senior levels and internal service providers. 

• Business planning: Develop, define, seek agreement and cascade down the objectives, plans and targets. Develop detailed budget, performance and support for Employee Banking.

• Targets Achievement: Set business plan objectives and targets for Liability Team and Employee Banking team. Monitor their achievement and ensure budgeted target is met/exceeded in order to contribute to the planned business results.

• New acquisition Strategies: Develop and gain acceptance for Payroll acquisitions strategies and implement them to achieve unit sales (Per product) and market share targets. Develop yearly sales forecasts and plans to prepare business plans/ budgets for approval.

• New Markets: Identify and propose new markets and distribution outlets for enhancing the revenue base and market share.

• Business Strategy input: Provide and advise the business on market trends and competitor responses as an active input to business and development of product strategy.

• Business Development/Sales: Develop and implement customer/market/product focused business development /sales strategies to sustain and enhance customer satisfaction and retention.

• Interface management – Identify, influence, obtain and manage internal processing/support services in order to support the achievement of business objectives.

• Incentives/Recognition schemes: Develop/ review in association with Human Resources Department and implement the incentive and recognition schemes in order to motivate the sales force to deliver superior performance.

• Risk Management: Identify, evaluate and mitigate all risks involved within the policy framework to optimize risk reward outcomes. 

▪ Analytical thinking: Uses analytical techniques to break apart complex problems into component parts to identify several solutions and weighs the value of each. Takes a balanced view looking at wider issues.

▪ Business orientation: Prepares for opportunities in advance and identifies areas for new and additional business.

▪ Decisiveness and judgement: Considers all the angles and does not go for the most obvious. Applies experience and knowledge.

▪ Strategic Orientation: Develops long-term objectives, strategies, long-term oriented goals; determines the long-term issues, problems or opportunities. Develops and establishes broad scale, long-term objectives, goals or projects (e.g. affecting a business or departments). Develops a business strategy.

▪ Direct approach: Sets standards, demands high performance, quality or resources, insists on compliance with standards and requests in a direct and straightforward way.

▪ Team Leadership: Manages a large and diverse cross-cultural work force, creates an open and informal environment. Prepared to confront disruptive elements in the interest of the team. Honours promises made to the team. Produces no blame culture. Involves team in job scoping and setting goals.

▪ Achievement orientation: Sets challenging goals that are beyond one’s comfort zone and has own internal standards of excellence. Uses own specific methods of measuring outcomes. May focus on new and more precise ways of meeting goals set by the management. Delivers more than what has been agreed.

▪ Personal organization: Develops and implements medium term plans that identify all components. Sets milestones and timeframes to monitor progress. Make reliable estimates about resources and requirements, which incorporate contingencies.

Knowledge & Skills:

▪ Market and Industry: Possesses in depth knowledge of the various dimensions of the market/industry. Able to apply this understanding in business analysis and planning.

▪ Organization policies: Possesses good understanding of the policies and their implications.

• Compliance and control: Ensure compliance with the relevant policies, procedures and regulations to protect the bank’ interests.

• People management: Lead, manage, motivate and develop a team of managers to ensure desired levels of productivity and competency. Deploy, train, develop and support the teams to ensure required levels of competence and productivity.

FRAMEWORKS, BOUNDARIES, & DECISION-MAKING AUTHORITY:

• Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.

• Authorized to take decisions as per the approved authorization matrix

• Master’s in Business Administration preferably in Sales & Marketing.
• 12 years of relevant working experience