Our client is transforming how small businesses handle customer calls through an AI-powered voice system that works out of the box. Their platform answers calls 24/7, books appointments, and handles customer requests automatically, no coding or complex setup required. Founded by experienced entrepreneurs with deep expertise in AI and business operations, the company has built a solution that captures revenue businesses were leaving on the table, with over 1,000 customers already seeing results. As they scale across restaurants, dental practices, HVAC companies, cleaning services, and call centers, they're building a category-defining product in a massive, underserved market.
Our client is on a mission to make enterprise-grade AI accessible to every small business owner, enabling them to capture every customer, reduce manual work, and unlock significant new revenue without complexity or friction. Their goal is straightforward: give every business the power to operate like a large enterprise, even if they're a solo operator or small team.
As a Lead Solutions Integration Engineer, you will step into a high-ownership role where you directly shape how AI is deployed and scaled across real-world businesses. You will work closely with the CTO and a senior engineering team, defining integration architecture, delivery approaches, and technical standards in a growing AI startup. This role lets you combine deep backend engineering with strategic, stakeholder-facing work, building integrations that are central to customers’ revenue operations and how large accounts and partners adopt AI at scale.
Own end‑to‑end integration delivery: scope, design, build, test, and deploy integrations that meet business requirements and production‑ready standards
Support the CTO in running the integration process: gather requirements, structure tasks, manage execution, and deliver projects on schedule
Design integration solutions: architect flows using Python, REST, gRPC, Kafka, Redis, Postman, and SQL; document with UML, DFD, ERD, and BRD
Control project execution daily: plan sprints, track progress, remove blockers, and find workarounds to keep delivery on track
Manage stakeholders and scope: communicate clearly, align priorities, and prevent scope creep
Drive Agile/Scrum for integrations: run ceremonies, manage backlogs in YouTrack, and report status
Monitor and stabilize production: use Grafana and observability tools to ensure integrations stay reliable and performant
Take full responsibility for deadlines: deliver on time, every time, by being resourceful and persistent under pressure
3+ years of hands-on backend development experience
2+ years in project management or account-facing roles where you owned delivery
Strong technical toolkit including Python, REST, gRPC, UML, BRD, DFD, ERD, Postman, GAP analysis, CJM, SQL, Apache Kafka, and Redis
Background as an acting or former backend engineer
Experience working with Agile/Scrum processes and tools like YouTrack and Grafana
Proven stakeholder management and scope-control skills
Strong communication and time-management skills, consistently delivering results under tight deadlines and pressure
English language B2+ (both writing and speaking)
Fluency in Russian language
PMI, PMP, PSM, and PSPO certifications are a plus
Strong “get things done” mindset and ability to ship under tight deadlines
High autonomy and sense of ownership, comfortable making independent decisions
Strong communication skills and commitment to customer success
Passion for technology that changes how businesses operate
Base Compensation: $6,400-$8,700 USD per month (negotiable based on experience)
Employment Type: contract (1099)
Remote-first flexibility: fully remote role with working hours aligned to 9:30 AM – 6:30 PM UTC
High-impact role: your help determine how partners and customers realize value from AI employees, with clear revenue and performance outcomes attached to your work
Cutting-edge AI product: contribute to a platform that lets businesses and agencies deploy voice and chat AI employees in minutes across multiple channels and tools
Fast-moving startup environment: work in a lean, engineering-led organization that values speed, ownership, and pragmatic problem-solving over process for process’s sake
Join a company founded by proven entrepreneurs with a track record of building successful, globally-adopted technology solutions
HR Screening
Level 1: 45-60-minute video interview with the Hiring Manager
Level 2: Take-home assignment
Level 3: 60-minute video interview with CTO
Reference and Background Checks: conducted after successful interviews
Job Offer: provided to the selected candidate
We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
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