Working Location: Ho Chi Minh

At OYO, we seek dynamic individuals with a strong customer-focus to help us become the most-loved hotel brand in the world. Since 2013, OYO has become the fastest-growing hotel business in the world; we now partner with over 18,000 hotels across 23 countries. If you are looking to work for a high-growth, disruptive, and technology-led business that is transforming the hospitality industry, then OYO is the business for you.”

A successful candidate will be an entrepreneurial, results-oriented team player that has experience driving customer acquisition, excellent verbal and written communication skills, a strong sense of ownership, and the ability to think strategically and learn quickly.

JOB RESPONSIBILITIES

Creating meaningful campaigns and promotions for new and repeat users in Vietnam
Strategize Promotions and Campaigns effort for overall OYO in Vietnam, to ensure the most engaging messaging to our customers and increase retention of users
Supervise the operations of multiple CRM channels, such as App Push, Inbox Message, and Newsletters
Coordinate execution tasks across the department, with PICs of CRM across the commercial team as well as within Digital Marketing, Operations
Drive performance improvement of key metrics of CRM, such as CTR, Push Volume, Conversion Rate as well as overall metrics such as Retention Rate
Generate regular performance report to give transparency to multiple stakeholders within OYO Vietnam
Liaise with Regional CRM team for knowledge sharing, new initiatives across venture, product development, etc.

SKILLS REQUIREMENT

5 years of working experience within the Marketing team, preferably in CRM role
Graduated from a reputable university or abroad, a degree in Marketing/ Communication-related subjects would be a plus
Strong communication skills to ensure we are engaging better with our audience
Strong analytical skills to drive performance improvement based on metrics provided on multiple dashboards
Good attention to detail and high in creativity to initiate tests to improve performance
Good capability in MS Office Suite and experience with CRM tools

VN - Campaign and Promotion Manager

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