Virtual Front Desk

Job Description

Overview:
We are seeking professionals for Virtual Front Desk roles to manage inbound calls and client-facing tasks through our Virtual Sally system. Responsibilities include assisting patients with inquiries, ensuring seamless communication, and maintaining service quality.

Key Responsibilities:

• Handle inbound calls and address patient inquiries.
• Verify appointments and patient information.
• Check benefits and verify insurance policies.
• Manage medical requests, scheduling, and records.
• Support administrative tasks related to patient care.

Technical Requirements

Qualifications:

• Knowledge of insurance processes, including authorizations and verifications.
• Experience with Electronic Medical Records (EMR) systems.
• Minimum 2 years in a healthcare-related field.
• Strong communication and multitasking skills.

Join us and make a difference with your expertise!