Virtual Assistant/Sales Support (0010-0434)

AI overview

The role involves sales support through outbound communication, order management, and CRM maintenance for an eco-friendly e-commerce brand.

Looking for Philippines-based candidates

Job Role: Virtual Assistant/Sales Support

Compensation range: $1,600 AUD - $2,000 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: A company in the e-commerce industry (baby care) that produces eco‑friendly disposable nappies and wipes made from sustainable bamboo. They aim to offer parents a more environmentally conscious alternative to traditional products, combining comfort, absorbency, and gentle materials suitable for sensitive skin.

Role Overview: The Virtual Assistant/Sales Support will play a key role in sales and sales support for an e-commerce business. This involves outbound communication (mostly via email) to introduce the business, engage potential clients, and gather important information to support the sales process. It also includes managing orders, updating CRM systems, and assisting the sales team to ensure smooth operations. The ideal candidate is proactive, organized, and comfortable working independently to help drive sales opportunities and streamline workflows.

Key Responsibilities: 

  • Prioritize and process sales orders to ensure timely delivery and customer satisfaction.
  • Create and manage invoices accurately using accounting or e-commerce systems.
  • Track and update stock levels, ensuring inventory data is accurate and up to date.
  • Contact new clients to introduce products/services and build strong business relationships.
  • Update and maintain the CRM system, ensuring all client details, communications, and opportunities are current.
  • Actively promote the business to existing clients through email marketing and personalized follow-ups.
  • Provide general sales support, assisting the team with quotations, lead tracking, and reporting.
  • Collaborate with internal teams to ensure smooth coordination between sales, inventory, and customer service.

Requirements

Required Skills and Qualifications:

  • 2+ years of proven experience in sales support, administration, or virtual assistant roles.
  • Familiarity with Shopify and/or other inventory management systems, particularly within consumer goods businesses.
  • Strong understanding of CRM systems (e.g., HubSpot, Zoho, Salesforce).
  • Good communication and writing skills with a customer-focused approach.
  • High level of organization, accuracy, and attention to detail.
  • Ability to prioritize multiple tasks and manage time effectively.
  • Self-motivated and proactive, with a strong problem-solving mindset.

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

  • Disclose any existing ongoing roles or client work
  • Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

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Salary
AUD $1,600 – AUD $2,000 per month
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