Vetting Manager

AI overview

Lead the vetting and ID pass operations, ensuring regulatory compliance while driving continuous improvement in aviation security functions.

LOCATION: Heathrow Airport

SHIFT PATTERN: Monday to Friday - 09:00 - 17:30 but as business requirements if things change, 40 HOURS PER WEEK

CONTRACT: 12 month FTC

SALARY: Competitive

Overview 

The Vetting Operations Manager leads the endtoend vetting, ID pass, and security compliance function across the UK aviation business. The role ensures full compliance with CAA and airport regulations, manages national vetting and ID teams, oversees authorised signatory duties, and drives continuous improvement to support safe, efficient, and scalable operations. 

Key Responsibilities 

Security Pass & Vetting Operations 

  • Lead national vetting and ID pass teams, ensuring compliant, accurate, and efficient processes. 
  • Implement bestpractice security pass procedures aligned with CAA and airport standards. 
  • Support operational leaders with licensing, recruitment, and onboarding requirements. 

Policies, Compliance & Continuous Improvement 

  • Develop and maintain vetting and ID policies, ensuring alignment with regulatory changes. 
  • Identify process gaps and implement corrective actions to strengthen compliance and resilience. 
  • Exercise authority to approve or refuse passes based on documentation standards. 

Stakeholder Support 

  • Provide expert guidance to managers on vetting, ID, and employmentrelated compliance. 
  • Act as a trusted advisor to internal and external stakeholders. 

Authorised Signatory Duties 

  • Act as an authorised signatory across required airports. 
  • Maintain the authorised signatory list and ensure all remain trained and compliant. 
  • Oversee full referencing checks, including employment history, gaps, HMRC, overseas checks, and translations. 

Screening & Regulatory Compliance 

  • Manage suppliers for GSAT, CRC, CTC, and other screening requirements. 
  • Ensure screening quality, timelines, and regulatory compliance. 

Data Management & Reporting 

  • Maintain accurate records of all vetting and ID pass activity. 
  • Track applications, renewals, expiries, and pass returns. 
  • Produce monthly dashboards and compliance reports. 

Financial Management 

  • Manage departmental budgets and review monthly invoices, resolving discrepancies. 

Stakeholder Relationships 

  • Build strong relationships with airport authorities, internal teams, and external partners. 
  • Ensure excellent customer service across all passesissuing functions. 

Team Leadership 

  • Lead, develop, and performancemanage national vetting and ID teams. 
  • Oversee workforce planning, productivity reporting, and workload distribution. 

Business Development & TUPE 

  • Develop commercially viable vetting and ID services for external clients. 
  • Support TUPE processes and ensure compliant onboarding of transferring staff. 

Audit, Training & Governance 

  • Conduct internal and supplier audits (Right to Work, Modern Slavery, Airside ID, vetting). 
  • Deliver training on CAA and company standards. 
  • Approve new administrators on ID systems. 

Health & Safety & Projects 

  • Ensure vetting operations comply with H&S policies. 
  • Contribute to crossfunctional projects and business initiatives. 

Required Skills & Experience 

  • Senior experience in vetting, compliance, or aviation security operations. 
  • Strong knowledge of CAA regulations and airport ID pass requirements. 
  • Expertise in vetting, screening, and referencing processes. 
  • Excellent data management, reporting, and organisational skills. 
  • Strong leadership, stakeholder management, and communication abilities. 
  • Ability to drive continuous improvement in a fastpaced environment. 

 

Benefits

We’re proud to offer a great range of benefits including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access Perks at Work, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our 

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Perks & Benefits Extracted with AI

  • Health Insurance: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Access to Perks at Work: Access Perks at Work, our innovative employee app where you can find: discounts, gift cards, cashback, and exclusive offers

Since 1987, We have been providing award winning facility service solutions the UK. We serve 1,500+ locations across the UK including 65 Shopping Centers, 400+ Commercial locations and 20+ Airports.We employ more than 3,500 skilled and motivated people and we greatly respect each one, working together to meet and exceed expectations for safe working environments, career development and best practice innovation. In fostering a pride and ownership from our employees, we provide a platform for excellence in our delivery.Generic facility services don’t work because each building, site, store, centre or otherwise has unique needs. That’s why we start with understanding your challenges and then leverage our extensive industry expertise to provide you with customised facility solutions.

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