About Decile Group
Decile Group (https://govclab.com) is transforming venture capital into a force for good. Through VC Lab — the world’s leading venture capital accelerator — and DecileHub — our fund operations platform — we are working to launch 1,000 next-generation venture firms by 2025. We’re on a mission to reduce the barriers of entry for next-generation investors to launch and grow meaningful early-stage investment firms.
The Role
We’re hiring a Venture Associate to serve as the primary relationship lead for a portfolio of emerging venture capital firms. You’ll help fund managers build and scale their funds by understanding their needs, connecting them with resources, and ensuring exceptional support across our platform. This is a dynamic, relationship-centered role at the intersection of venture capital, operations, and SaaS customer success.
What You’ll Do
Serve as the primary contact for a portfolio of venture capital managers
Understand each fund’s stage, goals, and operational needs, and help them leverage the VC Lab and Decile Group ecosystem
Coordinate with internal teams (legal, finance, product, operations) to ensure timely, high-quality support
Track and manage interactions, follow-ups, and outcomes using our internal tools
Identify opportunities to improve the fund manager journey and share insights across the team
Learn continuously about the venture ecosystem and help improve our product and processes
What You Bring
3+ years in customer success, account management, or client operations for a high-touch SaaS or professional services company
1–2+ years in venture capital, fund administration, startup finance, or related ecosystem experience
Deep digital literacy and comfort learning new tools quickly (CRMs, project tracking, finance systems, etc.)
Proven ability to navigate complex, cross-functional customer issues and keep multiple stakeholders aligned
Strong written and verbal communication; composed and professional on video calls and in high-stress moments
High emotional intelligence, empathy, and follow-through
Proactive and self-directed — you close loops
Analytical and detail-oriented, with structured problem-solving skills
Thrives in a globally distributed, fast-moving startup environment
Bonus/Nice to Have
Experience in accelerators, venture studios, or startup communities
Familiarity with fund formation, LP reporting, or legal documentation workflows
Multilingual or global perspective
What We Offer
The energy and growth of a fast-moving startup with a mission that matters — transforming venture capital for good
Flexible remote work environment with team members across time zones
Medical and dental coverage
401K benefits
Flexible PTO and generous holiday schedule
Exposure to the global venture ecosystem, working directly with fund managers launching firms around the world
This is a great fit if you…
Want to break into the venture capital industry at a startup!
Want the ability to help change the world
Want to work in a vibrant work environment with passionate and capable team members
Want opportunities for personal growth and to level up in customer success
Want to be the face of the company and work with emerging managers from all over the world
How to Apply:
If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. Please describe why you are uniquely qualified for this position as a Fund Account Manager in the competitive field of Venture Capital to apply, as well as submit your resume.
Salary and benefits are commensurate with experience.
