UX Writer

About PayPay

PayPay is a FinTech company that has grown to over 70M (as of July 2025) users since its launch in 2018. Our team is hugely diverse with members from over 50 different countries.

OUR VISION IS UNLIMITED_

We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realize a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. We are looking for people who can embrace this challenge, refresh the product at breakneck speed and promote PayPay with professionalism and passion.

※ Please note that you cannot apply or be selected in parallel with PayPay Corporation, PayPay Card Corporation and PayPay Securities Corporation.

Team Missions

The PayPay Product Team is working hard to not just provide a QR code payment system, but to use that payment functionality as a starting point in delivering to users more touchpoints that remove inconveniences from their lives and deliver new value.
All copy displayed on the app has a significant impact on the user experience. We are looking for a UX Writer to join the team and together with designers promote a product design that considers the user experience first and foremost.

Job description

You will be creating, proofreading, and proposing user-friendly and easy-to-understand UX copy in English for the UI across the app, working with engineers, product managers, and designers under the support of the Senior UX Writer.

・Write microcopies in English for the PayPay app

・Proofread and correct English copy based on Japanese/English designs

・Write microcopies based on research data

Responsibilities

You will be responsible for writing English microcopies that match our voice and tone, under our Senior UX Writer.

・Write various types of microcopy used throughout the app

・Propose the most suitable copy for users while respecting the writing guidelines, design and development status

Required Skills

・Native English proficiency

・Either A or B below:

A: Japanese to English translation (3 years minimum), or Japanese to English localization (2 years minimum)

B: UX or content writing experience in English (2 years minimum)

Preferred Skills

・Basic knowledge about websites and mobile apps (iOS/Android)

・Basic user flow and UI design knowledge

・Japanese proficiency level: intermediate to business

Desired Characteristics

・Motivated to learn about UX Writing and develop writing skills

・Passionate about language, communication and different cultures

・Flexible attitude and keen to take on new challenges

・Can proactively seek out problems and propose improvements

・Can work in fast-paced environment

・Values teamwork and can communicate smoothly with other members

・Can positively incorporate feedback from team lead and use it to make improvements

PayPay 5 senses

• Please refer PayPay 5 senses to learn what we value at work.

Working Conditions 

Employment Status

• Full Time

Office Location

• Hybrid Workstyle (flexible working style including Remote and office)
  ※There are no fixed rules regarding office attendance in Product group; it depends on each individual's discretion.
• LIFE in JAPAN FACTBOOK

Work Hours

• Super Flex Time (No Core Time)
• In principle, 9:00am-5:45pm + 1h break (actual working hours: 7h45m + 1h break)

Holidays

• Every Sat/Sun/National holidays (In Japan)/New Year's break/Company-designated Special days

Paid leave

• Annual leave (up to 14 days in the first year, granted proportionally according to the month of employment. Can be used from the date of hire)
• Personal leave (5 days each year, granted proportionally according to the month of employment）
  ＊PayPay's own special paid leave system, which can be used to attend to illnesses, injuries, hospital visits, etc., of the employee, family members, pets, etc.

Salary

• Annual salary paid in 12 installments (monthly)
• Based on skills, experience, and abilities
• Reviewed once a year
• Special Incentive once a year *Based on company performance and individual contribution and evaluation
• Late overtime allowance
  
  ※Payroll payment can be changed to digital salary payment “PayPay Paycheck” for an amount set by you

Benefits

• Social Insurance (health insurance, employee pension, employment insurance and compensation insurance)
• 401K
• Translation/Interpretation support
• VISA sponsor + Relocation support