UX Designer

AI overview

Contribute across multiple product teams to create seamless user experiences, utilizing design processes and research to improve customer interaction and understanding.

As a UX Designer at UW you take ownership of design delivery within your product area. You work closely with your squad to create meaningful and cohesive user experiences, growing your confidence in managing end-to-end design work from discovery and concepting to delivery and iteration.

You work collaboratively with product and engineering partners, balancing user needs with business goals. You seek and give feedback regularly, contributing to maintaining quality across the team. You are starting to connect your work to broader user journeys and building confidence in communicating the value of design decisions.

You will have the following responsibilities:

Research & Discovery

  • Conduct Research: You independently create research plans and conduct usability tests to validate design solutions with real users.
  • Synthesize Insights: You synthesize research findings into actionable insights and clearly articulate user problems to your product team, ensuring design decisions are grounded in evidence.
  • Business Context: You build an understanding of your product area, user needs, and business context, ensuring you understand how your work contributes to broader business goals.

Design Execution & Craft

  • Process: You apply design processes (like the Triple Diamond) and know when to adapt them to meet project deadlines.
  • Prototyping: You use prototypes to validate or disprove ideas quickly, exploring directions through user testing.
  • Quality & Accessibility: You create clean, logical, and accessible designs that follow usability best practices. You ensure UI accessibility through color contrast, clear typography, and distinct interactive states.
  • Detail: You produce thorough and complete work, with edge cases fully thought out. You also write clear and concise UX copy.

Collaboration & Operations

  • Engineering Handoff: You communicate interactions and handoff details clearly to engineers, helping bridge the gap between design and development.
  • Feedback Loop: You proactively seek feedback from relevant designers throughout your design process and ensure your work is visible within the UX and product teams.
  • Culture: You contribute positively to the team culture, learning from feedback and modeling our values.

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

  • An industry-benchmarked salary. We’ll share it during your first conversation.
  • Share Options and Save as You Earn scheme.
  • Flexible working — remote-first with access to hot desks across the UK and a central London hub.
  • Work-from-anywhere policy for up to 2 weeks per year.
  • Discounts on our services and a free Cashback Card.
  • Matched-contribution pension scheme and life assurance up to 4x salary.
  • Family-friendly policies designed to help you and your family thrive.
  • Discounted private health insurance, Employee Assistance line and free Virtual GP.
  • Belonging groups helping shape an inclusive future.
  • A commitment to learning and progression through our Career Development Framework with regular review and promotion cycles.

Apply here!

You’ve got this far… Hit apply — we can’t wait to hear from you!
Worried you don’t hit every criterion? We welcome applications from diverse backgrounds — get your application in and let’s chat!

Beth Rodgers will be your point of contact throughout the recruitment process.

    Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

    We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

    Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

    Perks & Benefits Extracted with AI

    • Flexible Work Hours: Flexible working — remote-first with access to hot desks across the UK and a central London hub.
    • Discounted health insurance & access to virtual GP: Discounted private health insurance, Employee Assistance line and free Virtual GP.
    • Learning and progression framework: A commitment to learning and progression through our Career Development Framework with regular review and promotion cycles.
    • Work-from-anywhere policy: Work-from-anywhere policy for up to 2 weeks per year.
    • Paid Parental Leave: Family-friendly policies designed to help you and your family thrive.

    Hello, we're UWWe’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things that really matter in life.How? It’s simple, we take the headache out of essential home services by providing them all in one place – energy, broadband, mobile, and even insurance. That’s one provider, one account, one bill, and lots of savings.We’re a truly unique FTSE 250 company with a business model that has a real social impact at the heart of it. Being a part of the UW community, you’ll join a working environment like no other - one where everyone matters - be it our customers, our partners or you, our people.About the role We've created a new role in our Finance team to take responsibility for preparing financial analysis and spreadsheet models for all areas of the business. Reporting to the Senior Finance Business Analyst, you'll work closely with the Group Forecasting Manager, Head of Finance and the CFO- it's a great opportunity to gain exposure to high-level financial analysis and decision making in a FTSE 250 business.This is a highly analytical role so you'll need to skills to develop and maintain complex financial models as well as understand the commercial levers that drive different parts of our multi-service business.What you'll doYou will be responsible for preparing and developing the commercial models across the business in Excel, liaising directly with senior commercial colleagues.  You will also have the opportunity to assist the Group Forecasting Manager with Group forecasting.About youFinancial modelling experience in Excel, building complex and bespoke commercial models. This experience will be likely to have been gained in the modelling department of a professional advisory firm, or within the business analysis department of a company.A commercial approach with an ability and desire to understand the drivers of the business in detail, and model the underlying dynamics accurately.Excellent verbal communication and interpersonal skills.Ability to communicate effectively and succinctly with people at all levels of the organisation.Be able to demonstrate initiative and be proactive in measures taken to achieve responsibilities, particularly driving consistent improvements to analysis and decision-making.Proven ability to work under pressure and to meet deadlines, whilst maintaining a high level of accuracy and focus. Crucially, a self-starter with an appetite to be hands-on.So why pick UW?We’re looking to double in size over the next 5 years so joining UW will accelerate your career. That’s not all, here’s some of the benefits you’ll get:An industry benchmarked salary that we'll share during your first conversation.Join in our success through a Share Options grant. You can also Save as you Earn.Hybrid working with 2 days in the office but we’re always open to a conversation about other working arrangements.Become a customer and save up to 30% on your utilities. We’ll throw in a free cashback card too so you can get even more bang for your buck!A matched contribution pension scheme & life assurance up to 4 x your salaryFamily friendly policies designed to help you and your family thriveWe take wellbeing seriously - As well as discounted private health insurance, you will have access to an Employee Assistance line and a free Virtual GP and regular health & wellbeing adviceBring your true self to work. Join one of our belonging groups and help UW shape an even more inclusive futureA commitment to helping you develop and grow in your role through a holistic approach to career developmentApply here !  If you think this is the role for you and want to be part of UW’s extraordinary growth, apply now. 

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