As a User Experience Lead for this government agency you are creative and detail-oriented. You should naturally communicate how audience needs, organizational goals, and technology can work together to create an optimal user experience. You should possess knowledge of emerging areas, whether it’s service design or virtual reality. Experience in information architecture and content strategy is a must. You can successfully prototype and present your ideas, guide your team, and deliver.
This position is contingent upon the awarding of the contract which is expected in May 2021.
What You'll Do
- Advocate for the audience across a range of agency projects
- Diagnose, prioritize, and solve problems proactively
- Create concept models, personas, sitemaps, usability reports, user flows, wireframes, and prototypes
- Take smart risks and champion new ideas
- Lead comprehensive audience research and usability testing, identifying opportunities for improvement in the short and long term.
- Identify tools, templates, and techniques that evolve existing approaches
- Nurture and promote the user experience, content strategy and design practice within the agency
What You Bring to the Table
- Bachelor’s Degree
- 2+ years of experience in information architecture, human factors, or related field
- Detailed portfolio of wireframes, prototypes, site maps, navigation systems, user journeys/experience maps, personas, usability test plans and reports, heuristics assessments, content models, functional specifications, and resulting product designs.
- Strong content strategy experience
- Strong experience building working prototypes and leveraging pattern libraries
- Experience planning for user interactions across a variety of screen sizes and devices
- Outstanding writing and presentation skills
- Proven ability to interact with clients, manage expectations, and communicate persuasively
- Experience collaborating with others and working in small teams
- Understanding of web standards, search engine optimization methods, analytics, and accessibility guidelines
- Visual design and/or front-end development skills are a plus
- Experience with government sector desired
- Experience with Content Management Systems, such as Drupal, is desired
- Meticulous, hard-working, detail-oriented, creative, reliable, positive
Why You’ll Love it Here
- All employees are owners
- 401(k) match
- 25 days paid time off to start
- Flexible work hours
- Killer benefits & professional development
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Amazing, world-changing clients you can check out here
- Personal innovation budget
About Forum One
For the past 25 years, we’ve been doing work that matters. We’re a digital agency that leverages technology to extend the influence of our mission-driven clients. Every day, our team of more than 100 digital strategists, architects, designers, and creators help leading nonprofit organizations and government agencies across the country make an impact.
