[UPLIVE Company] Head Of Liveops

Ho Chi Minh City , Vietnam
full-time

AI overview

Lead the growth and operational excellence of Uplive's LiveOps division through innovative strategies and a focus on team leadership in a dynamic environment.
As Head of LiveOps at Uplive, you will lead the most crucial division of our business, managing high-impact titles such as. Your role is to drive growth by creating and executing robust product strategies, ensuring operational excellence, and cultivating a high-performing team culture. You will play a key part in Uplive's hybrid transformation, optimizing LiveOps, monetization strategies, and product practices through innovation and automation. WHAT YOU WILL DO
  • Game Strategy Leadership:
  • Division Strategy Development: Formulate and lead the division's strategy, aligning with Uplive's overarching goals, market insights, and team capabilities.
  • Resource Management: Identify gaps in resources or skills and ensure they are filled effectively to support team success.
  • Game Expansion & Monetization: Drive the creation of new features, market expansion strategies, and monetization methods for Uplive's top-performing titles.

  • AI Integration & Advancement:
  • Stay Ahead of AI Trends: Keep Uplive informed on relevant AI innovations and integrate them to streamline production and optimize LiveOps.
  • AI Applications: Apply AI-driven tools to enhance efficiency in production, LiveOps, and operational processes.

  • Infrastructure and Tool Development:
  • Reusable Product Strategies: Lead product strategies that allow for cross-game reusability and scalability.
  • Tool & Infrastructure Development: Collaborate with cross-functional teams to design and build the infrastructure and tools needed to support scalable operations and automation.

  • Team Leadership & Development:
  • Cross-Functional Leadership: Guide and mentor a diverse, cross-functional team including product managers, game designers, engineers, data analysts, and monetization experts.
  • Promote Uplive’s Culture: Lead by example to uphold Uplive's core values and culture across the team.
  • Team Growth: Recruit and develop talent while maintaining a high-performance, innovative, and collaborative environment.

  • Monetization Strategy & Execution:
  • Monetization Plans: Develop and implement effective monetization strategies for Uplive’s LiveOps products, focusing on the hybrid casual model.
  • Retention & Engagement: Drive user retention strategies and optimize monetization mechanics to maximize game revenue.

  • Project Management with Scrum Framework:
  • Agile Execution: Apply Scrum principles and methodologies to manage day-to-day operations, ensuring alignment with strategic goals.
  • Project Oversight: Ensure seamless execution of projects from ideation through to release, optimizing resources and budget allocation across teams.

  • Performance & KPI Management:
  • Setting KPIs: Establish and track key performance indicators for game teams, projects, and the division, ensuring that objectives are met and exceeded.
  • Data-Driven Decisions: Use KPIs to drive continuous improvement and strategic decision-making.

  • Contributing to Company Strategy & Culture:
  • Strategic Contributions: Act as a key collaborator in shaping Uplive's company strategy, offering insights and feedback to senior management.
  • Cultural Leadership: Help co-create, maintain, and promote Uplive’s company culture, aligning it with our growth and long-term vision.
  • QUALIFICATIONS
  • Experience: 7+ years in mobile game or app development, with significant experience in LiveOps and hybrid casual titles.
  • LiveOps Expertise: Demonstrated success in designing and scaling LiveOps systems, including retention strategies and monetization models.
  • AI Knowledge: Experience implementing AI products or tools to enhance LiveOps and production workflows.
  • Leadership Experience: At least 5 years in leadership positions, known for building high-performing teams and providing clear direction.
  • Strategic Thinking: Ability to move from high-level strategy to tactical execution, balancing long-term goals with short-term needs.
  • Adaptability & Resilience: Skilled at handling ambiguity, shifting priorities, and working in fast-paced environments.
  • Communication: Strong verbal and written communication skills, with the ability to translate complex concepts into clear directives for diverse teams.
  • Mobile Game & Ad Tech Knowledge: Solid understanding of the mobile gaming ecosystem and ad tech.
  • Passion for Music & Games: Genuine excitement for crafting music-based game experiences that resonate with players.
  • Language: Fluent in English, both written and spoken.
  • WHAT WE OFFER
  • Competitive salary, 100% salary during probation
  • Performance bonus with 30% of company profit shared with no cap
  • Full SHUI as Vietnamese Law + Premium Private Medical Insurance and annual health check
  • Minimum 12 days paid annual leave + 10 days paid sick leave.
  • 12 days working from home per year
  • Annual flexi-budget (9.400.000 VNĐ/year) for well-being & personal development
  • Free daily lunch with 10+ menu options.
  • Free daily F&B: Snacks, juice, beverage, tea-time
  • Monthly/Bi-monthly team activity allowance
  • Company learning trip will be top of countries that we gain most profit. 1st is Korea, next destination is Japan
  • Sponsored sports activities: badminton, soccer, ...
  • Sponsored overseas conferences and industry events for all levels.
  • Modern equipments/AI tool provided.
  • How To Apply
    Click the button or contact us at [email protected]

    Perks & Benefits Extracted with AI

    • Flexible Work Hours: 12 days working from home per year
    • Free Meals & Snacks: Free daily F&B: Snacks, juice, beverage, tea-time
    • Modern equipment and AI tools provided: Modern equipments/AI tool provided.
    • Paid Time Off: Minimum 12 days paid annual leave + 10 days paid sick leave.

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